Training Operations Manager

21 hours ago

Amrāvati, Maharashtra, India beBeeStrategic Full time ₹ 1,68,32,177 - ₹ 2,45,46,911

Job Overview

This role involves strategic planning and execution of training programs to support business objectives. The successful candidate will have extensive expertise in HCC coding systems, advanced leadership and training experience, and exceptional problem-solving skills.

Key Responsibilities:
  • Lead comprehensive training initiatives for the HCC team.
  • Develop forward-thinking training programs incorporating industry trends and updated coding standards.
  • Refine training methodologies for enhanced learning efficiency and outcomes.
  • Oversee specific location training activities and project quality.
Leadership & Team Development:
  • Provide strong leadership by managing and mentoring managers and trainers.
  • Foster a culture of continuous improvement, ensuring trainers are equipped to meet organizational goals.
  • Create developmental roadmaps for senior managers and trainers, identifying leadership potential and promoting internal growth.
Quality Assurance & Process Improvement:
  • Implement quality management practices in training programs, ensuring alignment with organizational goals and quality standards.
  • Continuously improve training frameworks based on performance analytics, audits, and feedback.
  • Establish and monitor KPIs for training effectiveness, improving outcomes through data-driven insights.
Cross-functional Collaboration & Stakeholder Management:
  • Collaborate with senior management and cross-functional teams to align training strategies with broader business objectives.
  • Act as the key liaison between the training department and leadership, ensuring seamless communication of goals, outcomes, and challenges.
Performance Monitoring & Reporting:
  • Develop robust performance tracking mechanisms monitoring training program effectiveness.
  • Track key performance metrics, providing comprehensive reports to senior management and stakeholders with actionable insights.
  • Identify performance gaps at the organizational level and devise strategic plans to address them.
Innovation in Training Methods:
  • Drive the adoption of new training technologies and methodologies, enhancing learning outcomes and reducing training time.
  • Stay ahead of trends in learning and development, introducing innovative approaches to improve engagement, retention, and skills application.
Required Skills and Qualifications:
  • 15+ years of experience in training operations, process coaching, or quality management.
  • HCC Knowledge: Extensive expertise in HCC coding systems.
  • Leadership & Training Expertise: Advanced experience in leading, mentoring, and managing a team of trainers, process coaches, and managers.
  • Advanced Problem-Solving: Exceptional ability to identify, analyze, and resolve complex training-related challenges.

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