Customer Experience Manager

Welcome to Dam Good Fish, a pioneering seafood company that introduced the concept of 'dam to table' in India. Our commitment is to provide exceptional quality fish straight from the dam to your table.This is a full-time on-site role for a Customer Relationship Management (CRM) Manager located in Gurugram. As part of our team, you will develop and implement...

Job Title: Customer Service Team Lead">Key Responsibilities:Lead and direct a team of customer support representatives.Ensure that the team delivers exceptional customer service by monitoring interactions and providing feedback and coaching to team members.Develop strategies and procedures to improve efficiency and effectiveness of the customer support...

Job Summary:As a Call Center Team Lead, you will be responsible for overseeing the daily operations of a 24x7 call center team.Key Responsibilities:Manage and motivate a high-performing team to handle customer inquiries, complaints, and escalations efficiently.Develop and implement strategies to ensure optimal staffing and shift rotations, maintaining...

Job Title:Head of Customer Success Job DescriptionThe customer success specialist is the primary point of contact for customers post-sale. They own the post-sales customer journey, ensuring smooth execution of orders, timely updates to customers, and championing customer satisfaction across all touchpoints. ResponsibilitiesCoordinate closely with logistics,...

**Customer Experience Advocate Role Overview:**We are seeking a skilled Customer Experience Advocate to provide exceptional support to our clients across India.This role involves being the first point of contact for customers, responding to their queries, concerns, and complaints in a timely and empathetic manner.Key Responsibilities Include:Offering...

Job Description">We are looking for a dedicated professional to join our team as a Customer Experience Specialist.">This role will focus on delivering exceptional customer experiences through effective handling of customer calls and follow-ups, resolving issues, collecting feedback, and improving overall satisfaction via multiple channels.">Logistics and...

Job TitleA retail professional will be required to deliver training programs across a specific region, fostering excellent customer service and sales techniques. The role involves collaborating with store managers and champions to onboard new hires and develop leadership skills.Key Responsibilities:Conduct engaging workshops on customer service, product...

Job Title: Customer Experience RepresentativeWe are seeking a skilled professional to provide exceptional customer support and enhance the overall customer experience.Your key responsibilities will include addressing customer inquiries and concerns, resolving issues in a timely and professional manner, and maintaining positive customer relationships. You...

Job Title: Customer ExperienceWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Experience intern. This role is perfect for someone who is passionate about delivering exceptional customer experiences and is looking to develop their skills in a fast-paced startup environment.In this role, you will be responsible...

Customer Support AssociateAbout UsWe're a pioneering platform for experience-based travel, redefining how people explore cities.This role is pivotal in ensuring our guests receive timely assistance, seamless resolutions, and genuine care.Main Responsibilities:Respond to customer inquiries via chat, email, and phone—efficiently and clearly.Assist users with...