
Customer Experience Advocate
5 days ago
**Customer Experience Advocate Role Overview:**
We are seeking a skilled Customer Experience Advocate to provide exceptional support to our clients across India.
This role involves being the first point of contact for customers, responding to their queries, concerns, and complaints in a timely and empathetic manner.
Key Responsibilities Include:
- Offering first-line support to customers on day-to-day general enquiries
- Identifying customer needs and pain points through daily interactions and collaborating with cross-functional teams to maximize sales leads and opportunities
- Managing customer orders, bulk order management, sample request management, customer complaint management, and promoting digital tools
- Upselling and cross-selling of products and services
Requirements:
Essential: Freshers and previous experience in customer service preferred; customer-focused and target-oriented; good communication, collaboration, interpersonal, and influential skills; proactive and problem-solving approach; capable of working in a competitive, demanding, and time-critical environment.
-
Customer Experience Advocate
3 days ago
Alleppey, Kerala, India beBeeEngagement Full time ₹ 80,00,000 - ₹ 1,20,00,000Lead Engagement StrategistWe're looking for a highly analytical and user-obsessed leader to drive in-app user engagement, retention, and loyalty.This role sits at the intersection of marketing, product, and analytics—responsible for designing and deploying strategies that increase app usage, session time, and repeat behavior among our existing user...
-
Dedicated Customer Service Advocate
3 days ago
Alleppey, Kerala, India beBeeService Full time ₹ 8,00,000 - ₹ 12,00,000Customer Support SpecialistWe are seeking a skilled professional to provide exceptional service and support to our clients through various communication channels.As a key member of our customer-facing team, you will be responsible for responding to customer inquiries in a timely and professional manner. You will also provide fast and effective solutions to...
-
UI Developer Advocate
6 days ago
Alleppey, Kerala, India beBeeFrontEndDevelopment Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Front-end Development SpecialistWe are seeking an experienced front-end development specialist to join our software development team. This role requires strong skills in front-end development, a deep understanding of UI/UX principles, and the ability to translate business requirements into interactive digital experiences.Key...
-
Digital Customer Retention Specialist
5 days ago
Alleppey, Kerala, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 20,00,000About SoulflowerSoulflower is India's No.1 hair oil brand on Amazon and a leading natural beauty and wellness company.We're expanding rapidly across eCommerce, Quick Commerce, Retail, and Global markets – and customer retention is at the heart of our growth.Role OverviewWe are looking for a passionate Assistant Manager to strengthen relationships with...
-
Customer Experience Manager
5 days ago
Alleppey, Kerala, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Customer Service Team Lead">Key Responsibilities:Lead and direct a team of customer support representatives.Ensure that the team delivers exceptional customer service by monitoring interactions and providing feedback and coaching to team members.Develop strategies and procedures to improve efficiency and effectiveness of the customer support...
-
Customer Experience Expert
6 days ago
Alleppey, Kerala, India beBeeCustomer Full time ₹ 35,00,000 - ₹ 45,00,000Job Description">We are looking for a dedicated professional to join our team as a Customer Experience Specialist.">This role will focus on delivering exceptional customer experiences through effective handling of customer calls and follow-ups, resolving issues, collecting feedback, and improving overall satisfaction via multiple channels.">Logistics and...
-
Customer Experience Representative
1 day ago
Alleppey, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000Job Title: Customer Experience RepresentativeWe are seeking a skilled professional to provide exceptional customer support and enhance the overall customer experience.Your key responsibilities will include addressing customer inquiries and concerns, resolving issues in a timely and professional manner, and maintaining positive customer relationships. You...
-
Customer Experience Manager
5 days ago
Alleppey, Kerala, India beBeeAnalytical Full time ₹ 15,00,000 - ₹ 25,00,000Welcome to Dam Good Fish, a pioneering seafood company that introduced the concept of 'dam to table' in India. Our commitment is to provide exceptional quality fish straight from the dam to your table.This is a full-time on-site role for a Customer Relationship Management (CRM) Manager located in Gurugram. As part of our team, you will develop and implement...
-
Customer Experience Trainer
1 day ago
Alleppey, Kerala, India beBeeRetail Full time ₹ 18,00,000 - ₹ 25,00,000Job TitleA retail professional will be required to deliver training programs across a specific region, fostering excellent customer service and sales techniques. The role involves collaborating with store managers and champions to onboard new hires and develop leadership skills.Key Responsibilities:Conduct engaging workshops on customer service, product...
-
Building Modern Web Experiences
4 days ago
Alleppey, Kerala, India beBeeFrontend Full time ₹ 60,00,000 - ₹ 1,20,00,000Web Developer PositionWe are looking for an experienced web developer to take end-to-end ownership of modern and impactful projects.We connect customers directly to farmers through dedicated frontend apps: a React.js web app for farm management, a React Native mobile app for delivery drivers, and a React Native mobile app for end customers.Version 2.0 is on...