Dedicated Customer Service Advocate

3 days ago


Alleppey, Kerala, India beBeeService Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Support Specialist

We are seeking a skilled professional to provide exceptional service and support to our clients through various communication channels.

As a key member of our customer-facing team, you will be responsible for responding to customer inquiries in a timely and professional manner. You will also provide fast and effective solutions to resolve customer issues and improve overall satisfaction.

  • Respond to customer inquiries via email, chat, phone, or other digital platforms.
  • Provide solutions to resolve customer issues and improve overall satisfaction.
  • Maintain accurate and detailed records of customer interactions.
  • Collaborate with internal teams to ensure seamless customer experiences and drive process improvements.

Requirements:

  • Proven experience in customer service or a similar role.
  • Strong verbal and written communication skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Empathy and problem-solving skills to handle customer concerns effectively.

Preferred qualifications include familiarity with CRM systems and the ability to work remotely with flexible hours.

AIGentity offers competitive compensation and opportunities for career growth and skill development in a supportive and collaborative team environment.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional customer experiences.



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