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Revenue Systems Manager
4 weeks ago
At IC Data, we are seeking a highly skilled Revenue Systems Manager to join our team. As a key member of our Revenue Operations team, you will be responsible for implementing and managing our Go-to-Market (GTM) tech stack.
Key Responsibilities:- Administer the GTM tech stack, including Salesforce, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot.
- Manage license allocation, procurement, and auditing of licenses not in use.
- Enhance GTM systems based on inbound requests and business goals, including documenting requirements, scoping solutions, and implementing solutions.
- Manage the inbound GTM systems request queue, contributing to prioritization calls, updating requests with progress, and adhering to SLAs.
- Ensure systems architecture is set up to support reporting requirements in Salesforce and PowerBI.
- Regularly evaluate new GTM Ops technologies in market to drive continual improvement and enhancement of GTM operational efficiency.
- Ensure processes and workflows drive data accuracy, completeness, and consistency across all GTM systems and tools.
- Partner with Enablement to create and deliver systems/tech training.
- Own Vendor relationships and renewals for tooling.
- Self-starter, resourceful, problem-solver.
- Expert proficiency in core revenue tech stack technologies such as Salesforce, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot.
- Excellent communication skills, with the ability to explain complex technical processes in a simple, straightforward manner.
- Good understanding of interconnectivity between systems, allowing for upstream and downstream impact analysis from multiple stakeholders' point of view.
- Ability to build systems architecture with an eye towards future scale, but flexibility to solve current state business requirements.
- Ability to multi-task and prioritize workload in a fast-paced environment.
- Can create clear, simple documentation - process guides & system maps.
- Experience with CPQ.
- Minimum of 3 years of experience in GTM systems and business process operations.