Revenue Systems Manager
4 days ago
Job Title: RevOps Systems Manager
Reports To: Revenue Operations Manager
Location: Hyberdad, India
Job Overview
The RevOps Systems Manager is responsible for implementing and managing the Go to Market (GTM) tech stack. This role will support the GTM teams to achieve revenue goals and drive customer success by providing access to relevant actionable data, account intelligence, and reporting within the GTM systems.
The RevOps Systems Manager will work with GTM Leadership, GTM team members, and RevOps peers to understand the current processes leveraged by their respective teams and work to build the infrastructure to efficiently support them with an eye on continual process improvements.
The tech stack should be capable of producing seamless reporting and insights for members of the Executive and Leadership teams.
The successful candidate will have an entrepreneurial and self-starter mentality and a strong aptitude for creative problem solving.
Responsibilities and Duties:- Administration of the GTM tech stack, including but not limited to SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot.
- Manage license allocation based on role for employees including procurement of additional licenses and auditing license not in use.
- Enhance GTM systems based on inbound requests and business goals; projects will require documenting requirements, scoping solutions, and implementing solutions.
- Manage the inbound GTM systems request queue, contributing to prioritization calls, updating requests with progress, and adhering to SLAs.
- Ensure systems architecture is set up to support reporting requirements in Salesforce and PowerBI.
- Regularly evaluate new GTM Ops technologies in market to drive continual improvement and enhancement of GTM operational efficiency.
- Ensure processes and workflows drive data accuracy, completeness, and consistency across all GTM systems and tools.
- Partner with Enablement to create and deliver systems/tech training.
- Own Vendor relationships and renewals for tooling.
- Self-starter, resourceful, problem-solver.
- Expert proficiency in core revenue tech stack technologies such as SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot.
- Excellent communication skills. Ability to explain complex, technical process in a simple straightforward manner.
- Good understanding of interconnectivity between systems allowing to perform upstream and downstream impact analysis from multiple stakeholders point of view.
- Ability to build systems architecture with eye towards future scale but flexibility to solve current state business requirements.
- Ability to multi-task and prioritize workload in a fast-paced environment.
- Can create clear/simple documentation - process guides & system maps.
- Experience with CPQ.
- Minimum of 3 years of experience in GTM systems and business process operations.
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