Help Desk Expert

11 hours ago

Shimoga, Karnataka, India beBeeCustomer Full time ₹ 20,000 - ₹ 24,000
Customer Service Representative

About the Role:

We are seeking a skilled Customer Service Representative to join our team. As a key member, you will be responsible for providing exceptional customer service, resolving queries, and driving customer satisfaction.

Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues
  • Provide product/service information
  • Meet performance metrics and targets

Requirements:

  • 1+ year of BPO experience
  • Grad and Under-graduate degree
  • Excellent communication skills
  • Ability to work in rotational shifts

Necessary Skills:

  • Strong customer service orientation
  • Effective problem-solving skills
  • Ability to work in a fast-paced environment

Desirable Skills:

  • Experience in a similar role
  • Familiarity with customer service software

Equal Opportunity Statement:

We are committed to diversity and inclusivity in the workplace. We welcome applications from all qualified individuals regardless of background.

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