Help Desk Specialist

20 hours ago


Shimoga, Karnataka, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

We are seeking a Help Desk Specialist to provide exceptional service to our clients.

Key Responsibilities:

  • Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
  • Provide fast and effective solutions to resolve customer issues by utilizing problem-solving skills and knowledge of products or services.
  • Maintain detailed records of customer interactions in a CRM system to ensure seamless customer experience.
  • Collaborate with internal teams to identify opportunities for process improvement and enhance customer satisfaction.

Requirements:

  • Proven experience in customer service or a similar role is highly valued.
  • Strong verbal and written communication skills are essential for success in this position.
  • Ability to multitask and stay organized in a fast-paced environment is crucial.
  • Empathy and problem-solving skills are required to handle customer concerns effectively.
  • Familiarity with CRM systems is a plus but not mandatory.

We Offer:

  • A competitive salary and performance-based bonuses.
  • Opportunities for career growth and skill development through training and mentorship.
  • A supportive and collaborative team environment that fosters open communication and innovation.
  • Flexible working hours with remote options available for maximum work-life balance.


  • Shimoga, Karnataka, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Title: Service Desk Support SpecialistMphasis is hiring a Service Desk Agent to be the first point of contact for technical assistance. This role is ideal for individuals who combine excellent communication skills with a passion for solving IT issues and delivering top-notch user support.


  • Shimoga, Karnataka, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Technical Support Engineer We are seeking a seasoned Technical Support Specialist to join our team. This role involves providing expert-level technical assistance to customers worldwide, troubleshooting complex issues related to software applications. Key Responsibilities:Troubleshoot and Resolve Issues: Utilize available tools and resources to...


  • Shimoga, Karnataka, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 40,00,000

    About Customer Service RoleWe're on a mission to deliver exceptional customer experiences across 60+ countries, and our team is the heartbeat of this effort.Job Overview:We're seeking a Customer Service professional who is friendly, quick-thinking, and passionate about resolving issues for international customers.Your Key Responsibilities:Respond to customer...


  • Shimoga, Karnataka, India beBeeCustomerService Full time ₹ 30,000

    Customer Service RepresentativeOur team is seeking an exceptional customer service professional to handle inquiries via voice support.The ideal candidate will possess excellent communication skills and be able to effectively handle customer issues.Responsibilities:Resolve customer complaints in a timely and effective manner.Communicate with customers in a...

  • Help Desk Expert

    2 days ago


    Shimoga, Karnataka, India beBeeCustomerService Full time ₹ 8,64,000 - ₹ 12,12,000

    Job Title: Customer Service Representative About the Role:We are seeking a skilled and friendly professional to join our customer service team. Key Responsibilities:You will be responsible for responding to customer inquiries via email, chat & phone, communicating clearly, patiently & professionally, solving issues by coordinating with internal teams,...


  • Shimoga, Karnataka, India beBeeCustomerService Full time ₹ 72,000 - ₹ 1,20,000

    Job Opportunity:Customer Support InternThis role is perfect for a detail-oriented and proactive individual who enjoys interacting with customers and solving problems.We are seeking a highly organized and enthusiastic Customer Support Intern to join our team. As a Customer Support Intern, you will be responsible for providing exceptional customer service via...

  • Help Desk Expert

    8 hours ago


    Shimoga, Karnataka, India beBeeCustomer Full time ₹ 20,000 - ₹ 24,000

    Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a key member, you will be responsible for providing exceptional customer service, resolving queries, and driving customer satisfaction.Responsibilities:Handle customer inquiries via phone, email, or chatResolve customer complaints and...


  • Shimoga, Karnataka, India beBeeInformation Full time ₹ 9,00,000 - ₹ 15,00,000

    Job Title:We are seeking an experienced IT Support Specialist to provide technical support and troubleshooting services.This role requires expertise in technical support and troubleshooting, experience with desktop computers and information technology, and proficiency in help desk support.Provide technical assistance via phone, email, or chat.Assist with...


  • Shimoga, Karnataka, India beBeeConsultant Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job OpportunityWe are seeking a skilled Oracle Fusion HCM professional to fill our vacant position. The ideal candidate will have in-depth knowledge of the HCM Cloud suite, specifically Core HR, Absence Management, Payroll, Talent Management, Time & Labor, Health & Safety, and HR Help Desk modules.Hands-on experience working on Fusion and familiarity with...


  • Shimoga, Karnataka, India beBeeTechnical Full time US$ 60,000 - US$ 90,000

    Job Title: Technical Support Specialist">">Ensure seamless operational and technical support for personal computers, troubleshooting domestic computer hardware and software issues.">Provide prompt and accurate resolution of problems and service requests, documenting all efforts for future reference.">Develop detailed documentation of installation and...