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Help Desk Representative

3 weeks ago

Shimoga, Karnataka, India beBeeCustomerService Full time ₹ 72,000 - ₹ 1,20,000

Job Opportunity:

Customer Support Intern

This role is perfect for a detail-oriented and proactive individual who enjoys interacting with customers and solving problems.

We are seeking a highly organized and enthusiastic Customer Support Intern to join our team. As a Customer Support Intern, you will be responsible for providing exceptional customer service via email, phone, and chat.

The ideal candidate should have excellent communication skills, both written and verbal, and be able to work well under pressure. If you are a quick learner, enjoy resolving issues, and thrive in a fast-paced environment, this could be the perfect opportunity for you.

Responsibilities:
  • Respond promptly and professionally to customer inquiries via various channels.
  • Collaborate with cross-functional teams to streamline workflows and enhance efficiency.
  • Assist in implementing and improving operational processes.
  • Support special projects and initiatives as assigned.
Requirements:
  • Fluency in English is essential, with Malayalam being a plus.
  • Proficiency in Microsoft Excel is required.
  • Prior experience in customer inquiry handling is an advantage.
  • Demonstrated attention to detail and focus on accuracy and quality.
Benefits:
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.

Apply now and become a part of our mission to deliver exceptional customer experiences