Customer Service Representative

14 hours ago

Shimoga, Karnataka, India beBeeRepresentative Full time ₹ 8,00,000 - ₹ 12,00,000

We are seeking a highly skilled and experienced individual to fill the role of Customer Service Representative.

Job Description:

The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a positive experience for visitors and clients.

Required Skills and Qualifications:
  • Bachelor's degree in any field.
  • 3-5 years of relevant work experience.
  • Presentation skills, excellent communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in MS Office applications.
Key Responsibilities:
  1. Manage reception area, answer phone calls, and direct inquiries appropriately.
  2. Handle courier, mail, and document coordination.
  3. Schedule and manage meeting rooms, appointments, and visitor logs.
  4. Maintain a professional office environment.
  5. Provide administrative support to management as required.
  6. Handle inbound and outbound sales calls, emails, and inquiries.
  7. Divert sales leads to relevant stakeholders and maintain customer relationships.
  8. Prepare and follow up on sales quotations, proposals, and agreements.
  9. Maintain and update CRM/database with accurate client and sales information.

As a Customer Service Representative, you will play a vital role in driving business growth and delivering exceptional customer experiences. If you have a passion for customer service and possess strong communication skills, we encourage you to apply for this exciting opportunity.

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