Ambitious Food and Beverage Service Professional Wanted
2 weeks ago
Fairmont Hotels & Resorts is a renowned hospitality group with an unparalleled portfolio of over 90 exceptional hotels. Since 1907, we have been creating magnificent experiences that are both memorable and meaningful. Our properties, such as The Plaza in New York City, The Savoy in London, and Fairmont Banff Springs in Canada, are iconic landmarks that embody the essence of luxury and service excellence.
Our Commitment to ExcellenceWe take great pride in our engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges. Our commitment to leadership in sustainability and responsible tourism practices sets us apart in the industry.
Job DescriptionWe are seeking an ambitious Food and Beverage Guest Service Associate to join our dynamic team. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional service to our guests while ensuring their dining experiences are nothing short of extraordinary.
Responsibilities:
- Greet guests warmly and assist them in seating arrangements
- Presentation menus and take accurate orders from guests
- Provide recommendations on food and beverage selections, up-selling where appropriate
- Ensure timely and efficient service delivery to meet guest expectations
- Maintain a clean and organized dining area, including table setup and break down
- Handle guest inquiries and resolve any issues or complaints promptly and courteously
- Collaborate with kitchen and bar staff to ensure seamless coordination in food and beverage service
- Adhere to all health and safety standards and procedures
To be successful in this role, you will need:
- Previous experience in a similar role within the hospitality industry preferred
- Exceptional interpersonal and communication skills
- Ability to thrive in a fast-paced environment and work well under pressure
- Strong attention to detail and a passion for delivering outstanding guest service
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of food and beverage menus and offerings
- Certification in food handling and safety is a plus
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. Additionally, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as access to ongoing training and development opportunities.
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