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Food and Beverage Experience Leader

1 month ago


Mumbai, Maharashtra, India SOFITEL Full time
Job Overview

We are seeking a Food and Beverage Experience Leader to join our team at Sofitel. As a key member of our F&B department, you will be responsible for delivering exceptional guest experiences and ensuring that every moment spent with us is unforgettable.

About the Role

The Food and Beverage Experience Leader will be responsible for managing the flow of service at assigned stations, briefing personnel on menu items, and performing duties common to all waiters. You will also maintain standards of hygiene for food handling and presentation, report sales records and guest complaints to superiors, and contribute to creating a warm and welcoming atmosphere for our guests.

Responsibilities
  • Responsible for guest satisfaction and serving food and beverages
  • Monitors and supervises flow of service at the assigned station
  • Briefs personnel on preparations, service, and content of menu items
  • Performs duties common to all waiters and other duties as may be assigned
  • Reports records of Sales, guest complaints, solutions, and all concerns pertaining to personnel or equipment to Superiors
  • Maintains standards of hygiene for food handling and presentation
Requirements
  • Warm and caring personality; previous experience an asset
  • Ability to work cohesively as part of a team with minimum supervision
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
What We Offer

As a Food and Beverage Experience Leader at Sofitel, you can expect a competitive salary range of $45,000 - $65,000 per annum, depending on your experience and qualifications. You will also enjoy a range of benefits, including employee benefit cards offering discounted rates in Accor worldwide, learning programs through our Academies, and opportunities to develop your talent and grow within your property and across the world.