Senior Food and Beverage Operations Manager

1 month ago


Mumbai, Maharashtra, India Marriott International Full time
Job Description

About This Role: We are seeking a highly skilled Senior Food and Beverage Operations Manager to join our team at Marriott International.

Key Responsibilities:

  • Lead by Example: Ensure staff is working together as a cohesive unit, maintaining a positive and respectful work environment.
  • Grooming and Attire: Inspect and rectify any deficiencies in grooming and attire of staff, promoting a clean and professional appearance.
  • Customer Service: Communicate effectively with guests, other employees, or departments to ensure guest needs are met, providing exceptional service and exceeding expectations.
  • Banquet Events: Respond to and fulfill special banquet event arrangements, setting up the banquet area/room to ensure cleanliness and proper setup of furniture/equipment.
  • Table Setup: Inspect and maintain table set-ups for cleanliness, neatness, and agreement with group requirements and company standards, resolving any issues promptly.
  • Documentation: Document pertinent information in the appropriate department logbook.
  • Staff Management: Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees, developing a positive and productive work environment.
  • Teamwork: Develop and maintain positive working relationships with others, supporting the team to reach common goals and objectives.
  • Company Policies: Follow all company and safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions to manager, and completing safety training and certifications.
  • Confidentiality: Maintain confidentiality of proprietary information, protecting company assets and ensuring uniform and personal appearance are clean and professional.
  • Guest Services: Welcome and acknowledge all guests according to company standards, anticipating and addressing guests' service needs, assisting individuals with disabilities, and thanking guests with genuine appreciation.

Estimated Salary: $60,000 - $80,000 per year, depending on experience and location.



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