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Food and Beverage Team Member
2 months ago
We are seeking exceptional individuals to join our dynamic Food and Beverage team as Guest Service Associates. In this role, you will be responsible for delivering outstanding service to our guests, ensuring their dining experiences are nothing short of extraordinary.
Key Responsibilities:
- Greet guests warmly and assist with seating arrangements
- Present menus and take accurate orders from guests
- Provide recommendations on food and beverage selections, upselling where appropriate
- Ensure timely and efficient service delivery to meet guest expectations
- Maintain a clean and organized dining area, including table setup and break down
- Handle guest inquiries and resolve any issues or complaints promptly and courteously
- Collaborate with kitchen and bar staff to ensure seamless coordination in food and beverage service
- Adhere to all health and safety standards and procedures
Requirements:
- Previous experience in a similar role within the hospitality industry preferred
- Exceptional interpersonal and communication skills
- Ability to thrive in a fast-paced environment and work well under pressure
- Strong attention to detail and a passion for delivering outstanding guest service
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of food and beverage menus and offerings
- Certification in food handling and safety is a plus
About Us:
Fairmont Hotels & Resorts is a world-renowned hospitality group with a portfolio of over 90 extraordinary hotels. Our commitment to diversity and inclusion is a top priority, and we strive to attract, recruit, and promote diverse talent. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests.
