Senior Operations Coordinator

4 days ago

Pune, Maharashtra, India beBeeAdministrative Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Title:

Business Operations Specialist

Mastercard is seeking an experienced Business Operations Specialist to support an Executive Vice President and SVP in their Pune Office. The ideal candidate will be a high-energy, creative, tech-savvy professional with strong attention to detail, integrity, and trust.

Key Responsibilities:

  1. Scheduling complex meetings and conference calls across time zones, including global travel arrangements and visa requirements.
  2. Project management support, expense reporting, departmental record keeping, and managing supplies.
  3. Developing and preparing correspondence, reports, presentations, and other key communication materials for the team.
  4. Managing internal and external inquiries by screening calls, answering questions, and redirecting to appropriate personnel.
  5. Providing ad-hoc support for Direct Reports, including tracking team workflow and building and managing reporting systems.
  6. Coordinating logistics for more complex meetings and activities, including internal and external meetings and business events.
  7. Organizing team events and conferences, coordinating agendas, collecting and collating required documentation, and providing IT support as needed.

Requirements:

  • Executive administrative experience in a global corporate environment interfacing with senior and executive-level management.
  • Impeccable attention to detail with the ability to catch and resolve errors proactively.
  • Ability to self-direct and work effectively with others at all levels of an organization, including team members, senior leaders, executive management, and clients.
  • Demonstrated ability to work independently, making informed decisions and prioritizing tasks effectively.
  • Strong communication and interpersonal skills to collaborate with colleagues and stakeholders at all levels.
  • Ability to maintain confidentiality and handle sensitive information with professionalism.
  • Proficient in using office software and tools to streamline workflow.

Preferred Skills:

  • MS Office Suite, including Excel spreadsheets and functions, Word, PowerPoint, and Outlook.
  • Experience working with multiple projects simultaneously and prioritizing tasks effectively.
  • Excellent communication and interpersonal skills.

Corporate Security Responsibility: All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must abide by Mastercard's security policies and practices.

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