Account Growth Specialist

20 hours ago

Gurgaon, Haryana, India beBeeBusiness Full time ₹ 18,00,000 - ₹ 25,00,000

Key Account Manager Role Overview:

Job Description

The Key Account Manager is responsible for developing and maintaining strong, positive relationships with franchise partners. This includes acting as the main point of contact for franchisees, addressing their needs and concerns promptly.

Responsibilities
  • Franchise Partner Relationship Management:
    • Develop and maintain strong, positive relationships with franchise partners.
    • Act as the main point of contact for franchisees, addressing their needs and concerns promptly.
    • Collaborate with internal teams to ensure effective communication and support for franchise operations.
  • Strategic Planning:
    • Work closely with the executive team to develop and implement strategic plans for franchise partner growth.
    • Analyse market trends, competitor activities, and customer feedback to identify opportunities for improvement.
  • Performance Analysis:
    • Monitor and analyse key performance indicators (KPIs) of franchise partners.
    • Identify areas for improvement and work collaboratively with partners to implement effective solutions.
  • Training and Support:
    • Coordinate training programs for franchise partners to ensure a thorough understanding of products, services, and operational best practices.
    • Provide ongoing support to franchisees, offering guidance and resources to enhance their business performance.
  • Contract Compliance:
    • Ensure franchise partners adhere to contractual obligations and brand standards.
    • Conduct regular audits to assess compliance and address any deviations.
  • Conflict Resolution:
    • Act as a mediator in resolving conflicts between franchise partners and the company.
    • Implement effective solutions to maintain positive relationships and ensure mutual success.

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