
Account Growth Specialist
5 days ago
**Job Overview**
We are seeking a highly driven and experienced Client Relationship Manager/ Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership.
Responsibilities:- Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
- Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
- Understand the client's business goals, organizational structure, and pain points to align services effectively.
- Ensure high levels of client satisfaction, loyalty, and retention.
- Drive revenue growth through strategic account farming-identifying cross-sell and up-sell opportunities.
- 5+ years of experience in client relationship management, key account management, or enterprise sales.
- Bachelor's or Master's degree in Business, Marketing, or related field (MBA preferred).
- Proven track record in growing enterprise accounts and achieving financial targets.
- Strong communication, negotiation, and interpersonal skills.
- Experience managing P&L and preparing business performance reports.
- Achievement of assigned revenue and margin targets.
- Growth in account revenue (YoY, QoQ).
- New services/revenue streams activated per client.
- Client satisfaction scores (CSAT, NPS).
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