Customer Success Strategist

2 weeks ago


Kolkata, West Bengal, India Decimal Technologies Full time

**Job Summary:** We are seeking a Customer Success Strategist to join our team at Decimal Technologies. As a key member of our client-facing team, you will be responsible for developing and executing strategies to drive growth and success with our clients. This will involve working closely with clients to understand their needs and providing tailored services that meet their objectives.

Key responsibilities include:

  • Developing and maintaining long-term relationships with clients
  • Generating revenue among client accounts, including upselling and cross-selling
  • Collecting raised invoices from clients and operating as the single point of contact for assigned customers
  • Collaborating with internal stakeholders to identify opportunities for growth and improvement

The ideal candidate will have excellent communication skills, with the ability to build strong relationships with clients. A strong understanding of business principles, including finance and accounting, is also essential. **Estimated Salary:** $90,000 - $120,000 per year



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