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Customer Experience Associate
1 month ago
At HIRECENTRIX SERVICES LLP, we're on the hunt for a highly skilled and enthusiastic Customer Experience Associate to join our team
This is an excellent opportunity to kick-start your career in customer service with a dynamic company that values its customers above all. As a Customer Experience Associate, you will be responsible for handling customer inquiries via phone, email, and chat.
We're looking for someone who can proactively solve issues and convert customers into passionate advocates. If you have a knack for communication, are detail-oriented, and enjoy helping others, this could be the perfect fit for you
- The ideal candidate should have a bachelor's degree and at least one year of experience in customer service or a related field.
Apart from a competitive salary of ₹18,000 - ₹22,000 per month, you can also look forward to benefits like health insurance and a provident fund.
Responsibilities:
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about product, pricing, and availability
- Work with internal departments to meet customer needs
- Data entry in various platforms
Qualifications:
- Excellent phone etiquette and verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
