Data Analyst and Customer Experience Specialist

6 days ago


Bengaluru, Karnataka, India myGwork Full time
Customer Experience and Business Trends

We are seeking a motivated full-time Senior Associate to join our Global Business Services Capability team- Customer Experience & Business trends (CXBT) in Bangalore, India.

About the Role:
- Critical Responsibilities: You will perform data collection, categorization, validation, survey creation, and data processing tasks. Use high-level judgment to identify differentiated experiences and/or trends. Partner with internal stakeholders on execution and escalate operational issues. Draft SOPs and conduct trainings for the team to improve cross-skilling and build capabilities.
- Key Deliverables: Contribute and lead process improvement initiatives that impact overall efficiency and quality. Manage team engagement activities.

About the Team:
Customer Experience and Business Trends (CXBT) is an organization dedicated to deeply understanding and improving customer experience globally. We are a diverse team of builders who develop products, services, ideas, and leverage data to influence product and service offerings - for almost every business at Amazon - for every customer. Our approach is based on determining customer needs, solving problems, and working backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team made up of diverse profiles, skills, and backgrounds including Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

BASIC QUALIFICATIONS:
- Bachelor's degree
- Fluent English language skills (reading, writing, speaking)
- Microsoft Office application experience
- Excel proficiency

PREFERRED QUALIFICATIONS:
- Strong analytical skills including Microsoft Excel proficiency
- Previous work experience handling data recording and business analysis
- E-commerce or gaming industry interest
- Willingness to learn and passion for improving overall customer experience
- Self-starter, motivated, extremely organized

Our Inclusive Culture:
Empowers Amazonians to deliver the best results for customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit here.

Estimated Salary: ₹800,000 - ₹1,200,000 per annum.


  • Bengaluru, Karnataka, India Quantum Leap Learning Solutions Pvt Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Experience Data Analyst to join our team at Quantum Leap Learning Solutions Pvt Ltd. As a key member of our organization, you will play a critical role in driving data-driven insights and process efficiencies to enhance our overall customer experience.As a Process Automation Business Intelligence...


  • Bengaluru, Karnataka, India VIDPRO CONSULTANCY SERVICES Full time

    About the Role:We are seeking a skilled Customer Experience Insights Specialist to join our team at VidPro Consultancy Services. As a Senior Analyst, you will play a crucial role in driving business growth by leveraging your expertise in data analysis and customer insights.You will work closely with cross-functional teams to identify opportunities and...


  • Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job DescriptionWe are seeking a highly skilled Data Governance Specialist to join our team at Cloud Analogy CRM Specialist Limited. As a key member of our organization, you will play a crucial role in ensuring the quality and integrity of our data.Key Responsibilities:- Collaborate with global teams to develop, test, and deploy data quality solutions.-...


  • Bengaluru, Karnataka, India Couch And Decor Full time

    We are seeking a highly motivated and customer-focused individual to join our team as Customer Experience Specialist at Couch And Decor.**About Us:**Couch And Decor is a leading furniture showroom in Akshayanagar, Bengaluru, offering a wide range of stylish and comfortable products for modern lifestyles.**Job Summary:**This role involves providing...


  • Bengaluru, Karnataka, India myGwork Full time

    About the RoleAmazon is seeking a highly skilled Data Analyst and Reporting Specialist to join its Global Financial Services Production Planning Team. As a key member of this team, you will play a critical role in analyzing and interpreting complex data to drive business decisions.The ideal candidate will possess advanced SQL skills, extensive experience...


  • Bengaluru, Karnataka, India Hevo Data Full time

    About Hevo Data:We are a leading provider of fully managed Automated Pipelines, used by thousands of data-driven companies worldwide. Our mission is to enable every company to be data-driven, and we're looking for an experienced Customer Experience Lead to join our team.As a Customer Experience Lead at Hevo Data, you will be responsible for ensuring...


  • Bengaluru, Karnataka, India Hevo Data Full time

    As a leading data-driven company, Hevo Data is seeking an experienced customer experience lead to oversee the delivery of exceptional support services to our clients. This role will be responsible for ensuring that our team resolves customer issues within defined service level agreements (SLAs), minimizes escalations, and provides timely resolutions.We are...


  • Bengaluru, Karnataka, India myGwork Full time

    About the RoleWe are seeking a highly skilled Data Analyst to join our team, focusing on customer experience. As a key member of our team, you will work closely with program managers, software developers, and business leaders to analyze massive data sets, identify areas for improvement, and define metrics to measure and monitor programs.With a strong...


  • Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Role SummaryWe are seeking an experienced Cloud Analogy CRM Specialist Limited professional to join our team as a Cloud Governance Specialist. This role will be responsible for ensuring the effective and efficient deployment of Data Quality solutions for various clients, accounts, and business lines. The ideal candidate will have a strong background in...


  • Bengaluru, Karnataka, India Tripgain Travel and Expense Management Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Support Specialist to join our team at Tripgain Travel and Expense Management Solutions.


  • Bengaluru, Karnataka, India Hevo Data Full time

    **Job Title:** Customer Experience Manager at Hevo Data**Location:** San Francisco/Bangalore, India**Salary:** $120,000 - $180,000 per yearWe are a data-driven company that helps thousands of businesses consolidate their data from multiple sources. As a Customer Experience Manager at Hevo Data, you will be responsible for ensuring top-class customer...


  • Bengaluru, Karnataka, India myGwork Full time

    We are seeking a highly motivated and experienced Data Insights Specialist to join our Customer Experience & Business Trends (CXBT) team in Bangalore. As a key member of this global capability team, you will contribute to critical services that measure Amazon's end-to-end Customer Experience.About the RoleAs a Data Insights Specialist, you will play a...

  • Data Analyst

    1 month ago


    Bengaluru, Karnataka, India Genpact Full time

    About the RoleWe are seeking a highly skilled Data Analyst to join our team as a Digital Transformation Specialist. In this role, you will be responsible for executing rebates for independent eye care professionals and distributors as per contracts signed by clients.As a Data Analyst, you will set rebate execution/operations strategy, interact with client...


  • Bengaluru, Karnataka, India Tatras Data Services Pvt Ltd Full time

    Job Title: Senior Data Insights SpecialistCompany Overview: At Tatras Data Services Pvt Ltd, we believe that data has the power to drive business success. We are seeking a highly skilled Data Analyst to join our team and help us unlock new insights and opportunities.Salary: The estimated salary for this position is ₹15,00,000 - ₹20,00,000 per annum,...


  • Bengaluru, Karnataka, India Tatras Data Full time

    Tatras Data, a leading player in the Data Science and Artificial Intelligence space, is looking to hire multiple Data Analysts for our Bangalore/Hyderabad locations.As a Data Analyst, you will play a crucial role in analyzing complex data, identifying patterns, and providing actionable insights that drive business growth.We are offering a competitive salary...


  • Bengaluru, Karnataka, India BlackLine Full time

    Unleash Your Potential as a Customer Experience Insights SpecialistWe are seeking a highly analytical and customer-centric Business Analyst to join our Customer Experience team.The ideal candidate will have a strong foundation in business analysis, coupled with a keen understanding of customer experience principles. This role will be instrumental in...


  • Bengaluru, Karnataka, India Arcadis Full time

    About Arcadis">Arcadis is a leading global consultancy that delivers innovative solutions to improve the quality of life. Our team of experts in various fields works together to create sustainable solutions for natural and built assets.We are looking for a skilled Data Analyst and Reporting Specialist to join our team. As a key member, you will be...

  • Business Data Analyst

    4 weeks ago


    Bengaluru, Karnataka, India 12542 Citicorp Services India Private Limited Full time

    About the RoleWe are seeking a highly skilled Business Data Analyst - Data Governance Specialist to join our team at 12542 Citicorp Services India Private Limited. This role is a critical part of our Data Quality team, responsible for ensuring data quality and integrity across our systems.Job DescriptionThe successful candidate will be responsible...


  • Bengaluru, Karnataka, India LOGIC PLANET IT SERVICES Full time

    Job DescriptionAs a Business Analyst and Data Integration Specialist at LOGIC PLANET IT SERVICES, you will play a crucial role in designing, building, and configuring applications to meet business process and application requirements.


  • Bengaluru, Karnataka, India NTT DATA Full time

    Job Title: Data Engineering Specialist - BangaloreAbout the Role:We are seeking a highly skilled Data Engineering Specialist to join our team in Bangalore, India. As a key member of our engineering team, you will be responsible for designing and developing high-quality data pipelines using ETL code in Databricks.Key Responsibilities:Develop high-level design...