Front Office Director

2 days ago


Kohima, Nagaland, India beBeeLeadership Full time ₹ 4,00,000 - ₹ 8,00,000

Leadership and Team Management:

  • Direct the Front Office team to ensure seamless day-to-day operations.
  • Oversee recruitment, training, onboarding, and performance management of the team.
  • Develop and implement effective SOPs, checklists, and protocols for guest handling in alignment with brand standards.

Guest Experience Excellence:

  • Ensure timely and efficient check-in/check-out processes for all guests.
  • Deliver exceptional guest services by providing personalized attention, resolving complaints, and maintaining high satisfaction scores.
  • Foster loyalty among repeat guests, VIPs, and corporate partners through warm welcomes and consistent service recovery.


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