
Front Office Supervisor
2 weeks ago
We are seeking an exceptional Hotel Reception Supervisor to join our team. In this critical role, you will oversee the front office operations and lead a team of receptionists, guest relations staff, and concierge personnel.
Key Responsibilities:
- Lead and mentor a team of hotel reception staff to deliver exceptional service and ensure seamless guest check-in/check-out processes.
- Implement daily briefings, performance reviews, and grooming standards to maintain high levels of professionalism and productivity.
- Coordinate with other departments, such as housekeeping and engineering, to ensure smooth guest experiences.
Required Skills and Qualifications:
- Proven experience in a hotel reception or front office management role.
- Excellent leadership and communication skills, with the ability to motivate and guide teams effectively.
- Strong organizational and problem-solving skills, with a focus on delivering high-quality results under pressure.
Benefits:
This is a fantastic opportunity for a seasoned hospitality professional to take their career to the next level. You will enjoy a competitive salary package, including benefits and opportunities for ongoing training and development.
About Us:
Our hotel prides itself on delivering exceptional guest experiences and providing a supportive work environment for its team members. If you are a dedicated and passionate hotelier who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.
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