Senior Technical Support Manager

Senior Manager, Technical SupportWe are looking for a dynamic, technically minded but personable leader, motivated andexperienced in customer support, to join and lead our customer support group.As a Senior Technical Support Manager, you will be responsible for delivering fantasticcustomer support for our highly technical SOAR product to a diverse set of...

Technical Support Leadership OpportunityThis role offers a chance to lead a team of skilled support analysts in delivering exceptional technical assistance to internal users and external clients. The ideal candidate will be responsible for managing technical support issues, IT asset lifecycle management including daily operations of the build center and...

Senior Helpdesk Role OverviewThis senior role is focused on delivering exceptional support and assistance to internal and external stakeholders.Key Responsibilities:Manage and administer tasks or tickets within both internal and client systems.Provide timely and effective resolution to technical issues and queries.Develop and implement process improvements...

Job DescriptionWe are looking for a seasoned Senior Support Engineer to join our team. The successful candidate will be responsible for providing top-notch support to customers and resolving technical issues in a timely manner.The ideal candidate will have excellent communication skills, advanced troubleshooting abilities, and the ability to mentor junior...

About This Role:">">Manage a support team to achieve business objectives, including attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines.">Set team goals in alignment with Global Support objectives, assist direct reports in the definition and attainment of individual goals, and ensure...

Job DescriptionAbout WorksoftWorksoft empowers business and IT to deliver flawless applications faster and more efficiently with the ability to Capture, Automate & Run end-to-end business processes in pre-production and production environments.Our solutions ensure business process quality and resilience by automating tests for SAP, Oracle, and other...

Technical Support Senior Analyst (EDIFECS and AWS Support Engineer)Position OverviewThe EDIFECS Support Engineer is responsible for providing technical support and expertise to clients using EDIFECS products, particularly those related to healthcare data integration, processing, and EDI. This role requires working closely with customers to resolve issues,...

Senior Technical Support EngineerAre you technically savvy, have a great personality, enjoy coding, and value teaching others "how to fish"? If so, Swimlane is seeking a Senior Technical Support Engineer to provide enterprise-level support to our customers and partners. This is a dynamic role where you will provide technical assistance, troubleshoot and...

Highly Skilled Technical Support Expert WantedWe are seeking a proactive and skilled professional to join our growing team as a Senior Technical Support Engineer. This role is ideal for a hands-on individual who thrives on solving complex technical issues, working directly with customers, and collaborating with cross-functional teams to ensure high service...

Job SummaryThe successful candidate will provide exceptional technical support to ensure seamless operation of our Workforce Management application. As a key member of the support team, you will be responsible for troubleshooting and resolving issues in a timely and efficient manner.Key ResponsibilitiesInvestigate and resolve reported issues within the...