Business Development Manager

1 month ago

Kerala, India IDFC FIRST Bank Full time

Job Title: Branch Manager

Overview:

IDFC FIRST Bank is seeking a highly skilled Branch Manager to lead our Retail Liabilities team in the South region. The successful candidate will be responsible for managing and scaling up the retail banking business, creating strategies to achieve growth targets, and ensuring operational efficiency.

Key Responsibilities:

  • Own the P&L for the branch, directing all operational aspects, including distribution operations, customer service, administration, and sales.
  • Assess local market conditions, identifying current and prospective sales opportunities.
  • Responsible for achieving overall product targets, including CASA, Investments, Insurance, Trade Services, and TD & managing group business products like Business Banking products & other Assets products.
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities, and needs.
  • Adhere to high ethical standards and comply with all regulations and applicable laws.
  • Network to improve the presence and reputation of the branch and company.
  • Stay abreast of competing markets and provide reports on market movement and penetration.
  • Establish the Bank and the brand in the catchment area.
  • Responsible for achieving overall branch targets and ensuring branch profitability.
  • Cultivate relationships with individual and corporate customers.

Secondary Responsibilities:

  • Spearhead manpower planning, recruitment, and training processes for both on-roll and off-roll employees to ensure high-performing talent across levels.
  • Bring out the best of branch personnel by providing training, coaching, development, and guidance.
  • Evaluate the feasibility of new initiatives in offering, channel, and process point of view and ensure its implementation to improve overall operational efficiency.
  • Collaborate with other branch departments and functions to provide products and service offerings to the customer.

Managerial & Leadership Responsibilities:

  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity.
  • Create an environment for the team to focus on automation and digital enablement to fulfill customer needs holistically.
  • Attract and retain best-in-class talent to meet Bank's rapid growth targets.

Qualifications:

Graduation: Any Graduate

Experience: Minimum 10 + years of relevant experience in Banking

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