Strategic Operations Director
2 days ago
Askknatural is a pioneering health and wellness company that empowers individuals to achieve their goals through personalized nutrition, fitness coaching, and holistic strategies.
Salary & BenefitsWe offer a competitive salary of $120,000 per annum, with performance-based incentives. Our benefits package includes opportunities for professional growth and development, a collaborative work environment, and a chance to shape the future of our organization.
Job DescriptionAs our Business Manager, you will be responsible for driving operational and strategic growth. Your key responsibilities will include:
- Strategic Growth
- Identify and implement strategies to enhance revenue, customer retention, and business expansion.
- Drive innovation in services, processes, and client experiences.
- Operational Management
- Oversee day-to-day business operations, ensuring efficiency and alignment with company goals.
- Collaborate with teams (nutritionists, trainers, and customer support) to optimize workflows.
- Performance Tracking
- Monitor business metrics and KPIs, preparing detailed reports for management.
- Analyze data to identify trends and make informed decisions.
- Team Leadership
- Motivate and mentor team members to improve productivity and client satisfaction.
- Ensure adherence to company policies and standards.
- Marketing and Client Acquisition
- Coordinate with marketing teams to design campaigns and strategies for client acquisition.
- Explore new opportunities for market penetration and brand visibility.
- Financial Oversight
- Manage budgets, control costs, and improve profitability.
- Contribute to pricing strategies and revenue models.
To succeed in this role, you should have:
- A Bachelor's or Master's degree in Business Administration, Management, or a related field.
- A proven track record in managing operations, scaling businesses, or entrepreneurial ventures.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making capabilities.
- The ability to work autonomously with minimal supervision.
- Proficiency in analyzing business metrics and creating strategies.
- Exceptional communication and interpersonal skills.
Location
This role is based in our Malad office, where you'll collaborate with like-minded professionals passionate about making a difference.
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