Strategic Account Manager
4 weeks ago
The ideal candidate will be responsible for building strong relationships with strategic customers to promote our company's solutions and achieve mutual satisfaction. The goal is to contribute to sustaining and growing our business to achieve long-term success.
Key Responsibilities:- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Gain conceptual clarity on the usage of Cashfree products & be familiar with all the features of the products and dashboards
- Gain contextual familiarity with various issues that Merchants can encounter and also have an understanding of issue resolution
- Proactively monitor the business performance of key merchants and reach out to relevant internal teams to resolve issues identified
- Monitor and accelerate response speeds, resolution speeds and quality of interactions by various support teams on tickets/issues raised by the merchants
- Pick cases with very high interactions and own it up and solve it
- Intervene and solve big ticket items of merchants faster
- Collaborate with relevant back-end teams escalating accordingly if required to solve issues pending on them
- Meticulously take note of merchant requests, assess feasibility and work with relevant backend teams to fulfil the requirements on time
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
- Drive great C-sat and NPS of key accounts managed
- 4-7 years of relevant experience in Key Account Management/ Merchant service/Merchant Experience and should be from B2B payments/Fintech or any other B2B SaaS background
- Relevant exp in client serving or merchant relationship mgt role
- Should have experience in handling L3 escalations or escalations from C-Level Executives of the merchant side
- Polished communication & strong problem solving skills
-
Strategic Account Manager
3 weeks ago
Bengaluru, Karnataka, India MOURI Tech Full timeKey ResponsibilitiesAs a Strategic Account Manager at MOURI Tech, you will be responsible for managing the company's strategic accounts in India. This role will be based in Bangalore and involves selling the company's services directly to strategic accounts, representing MOURI Tech to the customer, and mining of the accounts. You will also be responsible for...
-
Strategic Account Manager
3 weeks ago
Bengaluru, Karnataka, India MOURI Tech Full timeKey Responsibilities:Account Management: Manage and develop strategic accounts in India, responsible for selling the company's services directly to these accounts.Relationship Building: Build and maintain strong relationships with key decision-makers and stakeholders within target companies, understanding their business challenges and presenting appropriate...
-
Strategic Account Manager
4 weeks ago
Bengaluru, Karnataka, India MOURI Tech Full timeJob Summary:We are seeking a highly skilled Strategic Account Manager to join our team at MOURI Tech. As a key member of our sales team, you will be responsible for managing strategic accounts in India and driving revenue growth through effective account management and business development strategies.Key Responsibilities:Develop and execute strategic...
-
Strategic Account Manager
3 weeks ago
Bengaluru, Karnataka, India Mphasis Full timeJob TitleSr. Manager - Account Based MarketingAbout the RoleThe Sr. Manager - Account Based Marketing will lead the strategy and implementation of effective Account Based Marketing programs that meet the growth objectives of the business.Key ResponsibilitiesDefine Account Based Marketing strategy and execution planning, encompassing the required ABM tools...
-
Strategic Account Manager
1 month ago
Bengaluru, Karnataka, India MOURI Tech Full timeJob Summary: We are seeking a highly skilled Strategic Account Manager to join our team at MOURI Tech. As a key member of our sales team, you will be responsible for managing and growing our strategic accounts in India.Key Responsibilities:* Develop and execute strategic business development plans to achieve company objectives and revenue targets.* Build and...
-
Strategic Account Manager
4 weeks ago
Bengaluru, Karnataka, India MOURI Tech Full timeAbout MOURI TechMOURI Tech is a leading technology company that offers innovative solutions to businesses across various industries.Job Title: Account SpecialistWe are seeking a highly skilled and experienced Account Specialist to join our team. As an Account Specialist, you will be responsible for managing strategic accounts in India and representing the...
-
Strategic Account Manager
1 month ago
Bengaluru, Karnataka, India Social Beat Full timeJob DescriptionAs a Strategic Account Manager at Social Beat, you will play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives. You will be the primary point of contact for clients, ensuring their needs are met and their business objectives are achieved.Key Responsibilities:Client...
-
Strategic Account Manager
1 month ago
Bengaluru, Karnataka, India Arista Networks Full timeJob Title: Strategic Account ManagerJob Summary:As a Strategic Account Manager at Arista Networks, you will be responsible for driving sales growth and expansion within a designated set of named accounts or assigned territory. Your primary objective will be to ensure achievement of sales targets while cultivating relationships with existing customers and...
-
Strategic Account Marketing Manager
2 weeks ago
Bengaluru, Karnataka, India Mphasis Full timeJob TitleSr. Manager - Account Based MarketingGroup/DepartmentGlobal Marketing DepartmentPositionFull-timeReports toABM LeadJob OverviewThe Account Based Marketing Manager is responsible for developing and implementing effective Account Based Marketing strategies that align with the business growth objectives. This involves driving pipeline generation...
-
Strategic Account Manager
4 weeks ago
Bengaluru, Karnataka, India Arista Networks Full timeJob Title: Strategic Account ManagerJob Summary:A highly skilled Strategic Account Manager is required to drive sales growth and expand our customer base. The ideal candidate will have a proven track record of success in technology sales, with a strong ability to build relationships with existing customers and penetrate new logo accounts.Key...
-
Strategic Account Manager
4 weeks ago
Bengaluru, Karnataka, India Vodafone Idea Limited Full timeVodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. As a Strategic Account Manager, you will be responsible for understanding the business needs of our enterprise customers and developing strategies to drive incremental revenue growth.The ideal candidate will have...
-
Strategic Account Manager
4 weeks ago
Bengaluru, Karnataka, India Quess IT Staffing Full timeKey Account Manager Job DescriptionWe are seeking a highly skilled Key Account Manager to join our team at Quess IT Staffing. As a Key Account Manager, you will be responsible for managing existing client relationships and identifying new business opportunities.Key Responsibilities:Develop and implement strategic plans to grow existing client...
-
Strategic Account Manager
3 weeks ago
Bengaluru, Karnataka, India ChargePoint Full timeRequirementsAccount Management Expertise: 5+ years of experience in account management, or customer success in a technical support environment focused on hardware and/or software.Communication Skills: Excellent written and verbal phone communication skills.Educational Background: Bachelor's degreeProblem-Solving Abilities: Demonstrated skills in...
-
Strategic Account Development Manager
3 weeks ago
Bengaluru, Karnataka, India Kuehne+Nagel Full timeYour Role in Driving Business SuccessWe are seeking a skilled Strategic Account Development Manager to lead our commercial customer journey, leveraging your expertise to identify and capitalize on business opportunities.Your primary responsibility will be to manage our key accounts, developing and executing strategies to drive revenue growth and customer...
-
Strategic Account Manager
2 weeks ago
Bengaluru, Karnataka, India Vidpro Consultancy Full timeKey Account Management RoleWe are seeking a seasoned Business Development Lead to join our team at Vidpro Consultancy. As a Strategic Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying their needs, and providing solutions to drive mutual success.Key Responsibilities:- Develop trust-based...
-
Strategic Account Growth Manager
4 weeks ago
Bengaluru, Karnataka, India XDuce Full timeKey Account Manager Job DescriptionAt XDuce, we are seeking a highly skilled Strategic Account Growth Manager to join our team.Responsibilities:Build and Nurture Strategic RelationshipsDevelop and maintain strong, long-term relationships with our key customers.Account Mining and GrowthIdentify opportunities for growth within our existing customer base and...
-
Strategic Enterprise Account Manager
4 weeks ago
Bengaluru, Karnataka, India Forrester Research, Inc. Full timeRole OverviewForrester Research, Inc. is seeking an experienced Strategic Enterprise Account Manager to join our team. This role will be responsible for generating and closing new businesses, as well as renewing and upselling from existing clients within an assigned territory.Key ResponsibilitiesAchieve a new business sales quota in the assigned territory on...
-
Strategic Account Manager
2 weeks ago
Bengaluru, Karnataka, India Eka Software Solutions Full timeAbout EkaEka Software Solutions, now a part of STG, has merged with Quor Group to create a leading presence in the vendor solutions market for metals, energy, and agriculture.Our company utilizes a cloud-based suite of CTRM and ETRM solutions enhanced by AI/ML technology, accompanied by Supply Chain Management and E-Sourcing products.With extensive CTRM/ETRM...
-
Strategic Account Growth Manager
1 week ago
Bengaluru, Karnataka, India Vodafone Idea Limited Full timeVodafone Idea Limited is a leading telecom service provider in India, driven by the Aditya Birla Group and Vodafone Group partnership.We are committed to delivering delightful customer experiences and contributing to a truly 'Digital India' by empowering millions of citizens with innovative digital solutions.As a Strategic Account Growth Manager, you will...
-
Strategic Account Manager
4 weeks ago
Bengaluru, Karnataka, India Vidpro Consultancy Full timeSustain and grow our business to achieve long-term success. The ideal candidate will build strong relationships with strategic customers, identifying needs and requirements to promote Vidpro Consultancy's solutions and achieve mutual satisfaction.Key Responsibilities:Develop trust relationships with a portfolio of major clients to prevent them from turning...