Client Relationship Manager
1 day ago
We are seeking an experienced Senior Account Manager to join our team at Cog Culture. This is an exciting opportunity to work with a dynamic company that is passionate about delivering innovative solutions in the advertising and creative industries.
About the Role:
In this role, you will be responsible for managing client relationships, understanding their needs, and ensuring client satisfaction. You will also identify and pursue new business opportunities, coordinate with internal teams, and provide training and support to clients on products and services.
Responsibilities:
- Manage client relationships, understand their needs, and ensure client satisfaction.
- Identify and pursue new business opportunities through proactive outreach and relationship-building efforts.
- Coordinate with internal teams to ensure timely and high-quality project delivery.
- Provide training and support to clients on products and services.
- Monitor and report on client interactions, product usage, and other relevant metrics.
Requirements:
- 5+ years of experience in a similar client-servicing role, preferably in the advertising or creative industries.
- Proven track record of driving revenue growth and improving client satisfaction.
- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Ability to work well in a team and collaborate effectively with cross-functional teams.
- Experience with CRM software and other marketing tools is a plus.
Estimated Salary Range:$100,000 - $150,000 per year. Based on industry standards and location.
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