Customer Service Specialist

3 weeks ago


Bengaluru, Karnataka, India Black And White Business Solutions Private Ltd Full time

Job Title: Technical Support Representative

As a Technical Support Representative at Black And White Business Solutions Private Ltd, you will be responsible for providing excellent customer service via email and chat.

Key Responsibilities:

  • Comprehend and Process Emails and Chat Correspondences: Respond to customer inquiries in a timely and professional manner.
  • Provide Successful Research Resolution: Offer prompt and professional solutions to customer issues.
  • Customer Care Follow-ups: Complete follow-ups in a timely fashion.
  • Teamwork and Exemplary Customer Service: Maintain a positive and professional working relationship with peers and management.

Requirements:

  • Ability to Work in a Multi-Channel Environment: Serve customers across multiple channels.
  • Nimble and Flexible: Adapt to changing business requirements.


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