Customer Service Specialist

3 weeks ago


Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full time

Key Responsibilities:

  • Handle Post Service Feedback calls (PSF) and respond to customer inquiries.
  • Follow up on periodic service appointments and maintain instant feedback reports.
  • Engage in cold calling and campaign calls to promote services.
  • Prepare daily and monthly performance reports on revenue and technicians.
  • Provide timely and responsive support to customers and internal staff.

Requirements:

  • Minimum 2 years of experience in customer-facing roles.
  • Strong computer skills and knowledge of hospitality industry practices.
  • Excellent communication and interpersonal skills.


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