Customer Service Specialist
2 weeks ago
At Fly High Technology, we are seeking a skilled Customer Service Specialist to join our team.
Key Responsibilities:
- Building and maintaining strong relationships with key customers.
- Overseeing customer relationships handled by your team.
- Resolving customer complaints efficiently.
- Keeping customers informed about our latest products.
- Expanding the customer base through upselling and cross-selling.
- Understanding individual customer needs and addressing them.
- Proficient in Microsoft applications.
- Superior product knowledge.
- Team player with leadership skills.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
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