Customer Retention Strategist

1 day ago


Kozhikode, Kerala, India beBeeRetention Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Description

Our organization is seeking a skilled Customer Retention Strategist to spearhead the development and execution of customer retention strategies.

This role involves conceptualizing, designing, and implementing end-to-end customer journeys across various touchpoints. The successful candidate will be responsible for fostering strong relationships with internal stakeholders, vendors, and external partners to drive business growth.

The ideal candidate will have a proven track record of successfully executing CRM campaigns, managing daily tasks, and collaborating with cross-functional teams. They will also possess excellent analytical skills, with experience in campaign reporting and A/B testing.

Required Skills and Qualifications
  • 3–5 years of experience in CRM or lifecycle marketing, preferably in consumer tech or e-commerce.
  • Strong understanding of segmentation, personalization, and journey mapping principles.
  • Hands-on knowledge of CRM and attribution tools such as Clevertap, MoEngage, Branch, etc.
  • Excellent communication and stakeholder management skills.
  • Able to thrive in a fast-paced, experiment-driven environment.
What We Offer

As a valued member of our team, you can expect a dynamic and supportive work environment that fosters growth and learning. You will have opportunities to collaborate with experienced professionals, develop your skills, and take on new challenges.



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