Customer Experience Manager

Are you a dynamic and results-driven leader looking for a new challenge?We are seeking an experienced Customer Service Team Lead to join our team.The ideal candidate will have a proven track record of managing high-performing teams, driving customer satisfaction, and improving business processes.Key Responsibilities:Monitor key performance indicators such as...

Job TitleThis role is ideal for an experienced professional who can manage BPO/vendor operations and drive customer satisfaction.Premium customer experience across eCom and retail channelsManage vendor operations: targets, processes, and performanceMonitor key performance indicators: NPS, AHT, case backlogs, service levels, and quality standardsLead business...

Customer Service ManagerThis role involves overseeing a team of customer service representatives, ensuring high levels of customer satisfaction.Ambitious and results-driven customer service professional with strong leadership skills.The Customer Service Manager will be responsible for monitoring performance, developing support strategies, handling...

We are seeking a highly skilled and customer-focused professional to deliver exceptional customer experiences through proactive communication, issue resolution, and relationship building.Key Responsibilities:Manage customer inquiries and resolve issues efficientlyMaintain positive customer relationships through effective communicationWork proactively to...

Customer Retention and Account ManagerWe are seeking an experienced Customer Retention and Account Specialist to oversee customer interactions, drive subscription sales, and resolve outstanding overages.

Light Up Beauty is revolutionizing skincare with innovative formulations. Our clean-label products, powered by superfoods, deliver exceptional results in India.Key ResponsibilitiesThis role involves managing customer interactions, ensuring satisfaction, analyzing operations, and providing support as a Customer Service Operations Specialist in the Greater...

Job OverviewWe are seeking a talented Customer Experience Advocate to join our team.About the RoleThe ideal candidate will be responsible for delivering exceptional customer service, proactive issue resolution, and building strong relationships with clients. You will work closely with internal departments to meet customer needs and provide seamless support...

Job DescriptionAs a customer service expert, you will be responsible for delivering exceptional support to clients across the country.Your role will involve proactively servicing and building strong relationships with customers, while promoting digital solutions and marketing campaigns to improve overall service and sales.You will provide first-line support...

Job Overview:We are seeking a dedicated and detail-oriented Service Coordinator to join our team. This full-time on-site role is based in Gurugram and requires effective management and coordination of service requests, timely and efficient resolution of customer issues, and strong interpersonal skills.Key Responsibilities include Managing and coordinating...

Delivering Exceptional Customer ServiceWe are seeking a customer service professional to join our team at 30 Sundays. The successful candidate will be responsible for providing seamless travel experiences for our valued customers.Key Responsibilities:Handle real-time on-trip queries from customers in a timely and efficient manner.Manage escalations...