Customer Experience Specialist

1 week ago


Kozhikode, Kerala, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview:

We are seeking a dedicated and detail-oriented Service Coordinator to join our team. This full-time on-site role is based in Gurugram and requires effective management and coordination of service requests, timely and efficient resolution of customer issues, and strong interpersonal skills.

  • Key Responsibilities include Managing and coordinating service requests, Liaising with service partners, and Ensuring timely and effective resolution of customer issues.

Responsibilities Include:

  • Manage service requests and ensure timely and effective resolution of customer issues.
  • Liaise with internal departments to meet customer service goals and operational efficiency.
  • Maintain accurate service records and reports.
  • Handle inbound and outbound calls efficiently.

Requirements:

  • Excellent communication skills and the ability to work under pressure.
  • Proficiency in maintaining detailed service records and reports.
  • Bachelor's degree in Business, Management, or related field preferred.
  • Familiarity with consumer electronics industry an asset.

Benefits:

  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop skills and knowledge in service coordination and customer service.

Why Join Us:

  • Collaborative and supportive team environment.
  • Professional development opportunities.


  • Kozhikode, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist.This is an excellent opportunity for someone who enjoys helping others, resolving problems, and delivering exceptional service.The successful candidate will be responsible for providing professional support to customers via chat, email, and...


  • Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 26,000 - ₹ 36,000

    Customer Support SpecialistWe are seeking a skilled customer support specialist to join our team. The successful candidate will be responsible for delivering excellent customer service, ensuring customer satisfaction, and enhancing the overall customer experience.This is a full-time role that requires strong communication and interpersonal skills, as well as...


  • Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

    Light Up Beauty is revolutionizing skincare with innovative formulations. Our clean-label products, powered by superfoods, deliver exceptional results in India.Key ResponsibilitiesThis role involves managing customer interactions, ensuring satisfaction, analyzing operations, and providing support as a Customer Service Operations Specialist in the Greater...


  • Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to deliver exceptional customer service and technical support. This role involves resolving diverse customer inquiries across various channels (email, chat, slack, video) and utilizing internal documentation to handle general inquiries, integrations, API issues, and other...


  • Kozhikode, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 25,00,000

    Cloud-Based Customer Experience SpecialistWe're seeking a seasoned cloud expert to help us design, develop, and implement cutting-edge customer experience solutions using Amazon Connect.About the RoleThis 3-month contract position involves working on high-profile projects that transform customer interactions in the cloud. As part of our team, you'll be...


  • Kozhikode, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000

    Customer Service RepresentativeThe primary function of a Customer Service Representative is to address customer inquiries, provide information about products or services, and resolve any issues that may arise during the customer journey. This role involves interacting with customers through various channels, including phone, email, chat, and social...


  • Kozhikode, Kerala, India beBeeRetention Full time ₹ 7,50,000 - ₹ 15,00,000

    Customer Retention and Account ManagerWe are seeking an experienced Customer Retention and Account Specialist to oversee customer interactions, drive subscription sales, and resolve outstanding overages.


  • Kozhikode, Kerala, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewAs a Quality Assurance Specialist, you will be responsible for evaluating and improving the quality of our customer interactions.Key Responsibilities:Evaluate inbound and outbound calls to ensure they meet quality standards.Provide constructive feedback and coaching to agents to enhance their performance.Identify communication gaps, process...


  • Kozhikode, Kerala, India beBeeTravelExperience Full time ₹ 40,00,000 - ₹ 75,00,000

    Job Description: As a Travel Experience Specialist, you will be responsible for crafting exceptional travel experiences for customers across the globe. You will work with our team of professionals to create customized itineraries, handle bookings, and provide expert destination knowledge to ensure unforgettable travel experiences.Key Responsibilities:Make...


  • Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 27,000

    Customer Experience Expert RoleWe are seeking a highly skilled professional to deliver exceptional customer experiences and proactively solve issues.Key Responsibilities:Communicate effectively with customers via phone, providing knowledgeable answers to their queries about products, pricing, and availability.Collaborate with internal departments to meet...