Customer Experience Advocate

7 days ago


Kozhikode, Kerala, India beBeeCustomerExperience Full time ₹ 30,00,000 - ₹ 60,00,000
Job Overview

We are seeking a talented Customer Experience Advocate to join our team.

About the Role

The ideal candidate will be responsible for delivering exceptional customer service, proactive issue resolution, and building strong relationships with clients. You will work closely with internal departments to meet customer needs and provide seamless support across various channels.

Key Responsibilities
  • Communicate effectively with customers via phone, chat, and email.
  • Provide knowledgeable answers to questions about products, pricing, and availability.
  • Collaborate with internal teams to resolve issues and exceed customer expectations.
Requirements
  • At least 1+ years of relevant work experience in customer-facing roles.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to multitask, prioritize tasks, and manage multiple projects simultaneously.
Benefits

This role offers opportunities for growth, professional development, and recognition. We value our employees' contributions and offer a supportive work environment that fosters collaboration and innovation.

What We Offer
  • A dynamic and inclusive work culture.
  • Ongoing training and development opportunities.
  • A competitive compensation package.


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