Customer Service Advocate

16 hours ago

Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 3,20,000
Client Support Associate Job Description

We are seeking a highly skilled Client Support Associate to join our team. As a Client Support Associate, you will be responsible for providing exceptional customer service and support to our clients.

Job Summary:

The Client Support Associate will work closely with internal teams to resolve client issues and provide timely responses to client inquiries. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to multitask and prioritize tasks effectively.

Key Responsibilities:

  • Provide responsive and timely support to clients via phone, email, and chat
  • Resolve client issues in a professional and courteous manner
  • Work collaboratively with internal teams to identify and implement solutions to client problems
  • Develop and maintain knowledge of company products and services to provide accurate information to clients
  • Meet or exceed performance metrics and targets

Required Skills and Qualifications:

  • High secondary or 10+2 diploma with 3 years' experience in a related field; OR any stream graduate degree with 1 year of experience
  • Strong computer skills, especially proficient in Microsoft Office, Outlook, and other Internet-based tools
  • Excellent oral and written communication skills
  • An unerring attention to detail
  • The ability to multitask, answering numerous chats/calls and navigating smoothly between both mediums

Benefits:

  • Transportation allowance
  • Canteen subsidy
  • Night shift allowance as per process
  • Schedule adherence bonus
  • Health insurance
  • Tuition reimbursement
  • Incentive components campaign wise
  • Work life balance
  • Rewards and recognition
  • Internal movement through IJP

Others:

This is a great opportunity to develop your skills and expertise in a dynamic and supportive environment. If you have a passion for delivering exceptional customer service and support, we encourage you to apply for this exciting role.

  • Customer Advocate

    1 week ago

    Kozhikode, Kerala, India beBeeCustomerAdvocate Full time ₹ 15,00,000 - ₹ 25,00,000

    We are seeking a talented customer advocate to join our business. In this role, you will be responsible for analyzing customer feedback and providing actionable insights to drive strategic growth.Key Responsibilities:Analyze customer sentiment from various sources, including surveys and online reviews.Identify trends and patterns in customer data to inform...

  • Customer Service Advocate

    2 days ago

    Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Opportunity: Customer Support Professional">We are seeking an individual with excellent communication skills to join our team as a customer support professional. As part of this role, you will be responsible for delivering top-notch service to our clients.]Key Responsibilities:">Resolve customer complaints and issues in a timely and efficient manner by...

  • Customer Support Advocate

    11 hours ago

    Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 40,00,000

    Customer Service ProfessionalWe are seeking a skilled Customer Service Professional to provide exceptional support to our clients.Main Responsibilities:Deliver in-depth product information to customers.Solve complex product or service-related issues for customers.Develop and maintain customer service protocols.Record and analyze customer data.Presentation of...

  • Healthcare Service Advocate

    1 week ago

    Kozhikode, Kerala, India beBeeCare Full time ₹ 7,20,000 - ₹ 10,12,000

    Delivering Outstanding Service to Healthcare Plan MembersKey responsibilities include:As a Customer Care Professional, you will be responsible for delivering exceptional customer service to healthcare plan members. This includes answering incoming calls and understanding member coverage and healthcare requirements.The ideal candidate will have at least one...

  • Customer Success Advocate

    1 week ago

    Kozhikode, Kerala, India beBeeCareer Full time ₹ 6,00,000 - ₹ 12,00,000

    Math Career Opportunities - Exploring InfinitiesJob Summary:We are seeking a highly motivated Customer Support Representative to join our team. This role involves being the face of our company and providing exceptional support to our customers.Key Responsibilities:Act as a single point of contact for customers, responding to queries in a timely and accurate...

  • Senior Customer Experience Advocate

    9 hours ago

    Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Technical Customer Support LeadThe Technical Customer Support Lead is a critical role that requires exceptional customer service skills and the ability to communicate complex technical concepts in a clear and concise manner.Key responsibilities include:Providing timely and effective customer support through various channels such as phone, email, and...

  • Customer Service Representative

    1 week ago

    Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 70,00,000

    Customer Service RepresentativeThe role of a customer service representative is ideal for individuals with excellent English communication skills and experience in international voice process or customer service.Key ResponsibilitiesResolve Customer Queries: Handle customer queries and issues via phone, ensuring timely and accurate resolutions.Provide Product...

  • Customer Service Representative

    2 days ago

    Kozhikode, Kerala, India beBeeCustomer Full time ₹ 32,40,000 - ₹ 61,20,000

    Job Title:Customer Service RepresentativeJob Overview:We are seeking a skilled and customer-focused professional to join our team as a Customer Service Representative.The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have...

  • Customer Service Representative

    24 hours ago

    Kozhikode, Kerala, India beBeeService Full time ₹ 8 - ₹ 12

    Job OpportunityWe are seeking highly motivated and customer-focused individuals to fill the role of Customer Service Representative. This is an excellent opportunity for those looking to develop their communication skills and work in a dynamic environment.Key Responsibilities:Respond to customer inquiries via phone or emailResolve customer complaints and...

  • Customer Service Associate

    1 day ago

    Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 80,00,000

    Customer Service AssociateWe are seeking a highly skilled and motivated individual to assume the role of Customer Service Associate. As a key member of our customer service team, you will be responsible for ensuring timely and accurate service delivery as per client standards.Key Responsibilities:Ensure timely and accurate service delivery as per client...