Customer Service Representative

1 week ago


Kozhikode, Kerala, India beBeeCustomer Full time ₹ 32,40,000 - ₹ 61,20,000
Job Title:

Customer Service Representative

Job Overview:

We are seeking a skilled and customer-focused professional to join our team as a Customer Service Representative.

The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.

The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.

Main Responsibilities:
  • Respond to customer inquiries in a timely and professional manner via phone or email.
  • Make outbound calls to customers for follow-ups, feedback, or information updates.
  • Solve product/service-related issues effectively, escalating when necessary.
  • Maintain high levels of customer satisfaction by providing accurate information and support.
  • Document all customer interactions and update CRM systems.
  • Meet performance targets such as call handling time, quality, and customer satisfaction scores.
  • Collaborate with the team to improve service standards and processes.
Required Skills & Qualifications:
  • Degree / Diploma (any field).
  • 0–2 years of experience in customer service (voice process). Freshers welcome.
  • Excellent verbal communication skills in English.
  • Good listening skills, patience, and empathy when dealing with customers.
  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to work flexible shifts (if required).


  • Kozhikode, Kerala, India beBeeService Full time ₹ 8 - ₹ 12

    Job OpportunityWe are seeking highly motivated and customer-focused individuals to fill the role of Customer Service Representative. This is an excellent opportunity for those looking to develop their communication skills and work in a dynamic environment.Key Responsibilities:Respond to customer inquiries via phone or emailResolve customer complaints and...


  • Kozhikode, Kerala, India WORDCRAFT LEGAL TRANSLATION Full time ₹ 1,30,000 - ₹ 2,00,000 per year

    Customer Service RepresentativeWe are seeking a proactive Customer Service Representative to deliver exceptional client support, handle inquiries, and contribute to overall customer satisfaction. The ideal candidate will have excellent communication skills, a sales-driven mindset, and prior experience in the travel and tourism industry. Knowledge of...


  • Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 15,00,000

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. This role involves providing exceptional customer service through various channels, ensuring prompt and professional responses to customer inquiries.Main Responsibilities:Manage Customer Inquiries: Handle customer complaints and concerns in a timely and effective...


  • Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through various channels.Key Responsibilities:Respond to customer inquiries, resolve issues, and provide...


  • Kozhikode, Kerala, India beBeetelecalling Full time ₹ 60,00,000 - ₹ 85,00,000

    Customer Service Representative for Real Estate SectorThis is a full-time on-site role where you will be responsible for contacting potential clients, understanding their needs and preferences, and providing relevant information about property listings.As a key member of our sales team, you will play a vital role in driving business growth by building strong...


  • Kozhikode, Kerala, India Airblack Full time

    Role: Customer Support Representative Location: Remote Timings: 9:30 AM – 7:30 PM, 6 days/week Experience: 0.5–3 years in customer service or pre-sales CTC: Up to ₹2.5 LPA + Monthly Incentives (Avg. in-hand ₹20,000) Languages: English & Hindi About Airblack Airblack is India's leading skilling platform for microentrepreneurs and creators,...


  • Kozhikode, Kerala, India beBeecustomer Full time ₹ 25,00,000 - ₹ 50,00,000

    Customer Support RepresentativeWe are seeking a highly motivated and customer-focused professional to join our team in delivering exceptional service, resolving issues, and ensuring a positive customer experience across various channels.Main Responsibilities:


  • Kozhikode, Kerala, India beBeeCustomer Full time ₹ 4,46,410 - ₹ 8,49,825

    Job TitleChat Support Associate is a role that involves providing exceptional customer service and support to clients.Key Responsibilities:Engage in effective communication to highlight the value proposition of products or services.Work towards achieving sales targets by employing consultative selling techniques to understand customer needs.Build strong...


  • Kozhikode, Kerala, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 11,00,000

    Job Opportunity: Customer Engagement RepresentativeWe are seeking experienced professionals to make outbound calls to US-based insurance companies, patients, or the helpdesk as per process requirements.Key Responsibilities:Engage customers in meaningful conversations to promote products/services or gather required information.Achieve daily, weekly, and...


  • Kozhikode, Kerala, India beBeeTransportation Full time ₹ 9,00,000 - ₹ 12,00,000

    We're a fast-growing business with a global customer base, headquartered in Silicon Valley and recruiting worldwide.Our Vision:Our goal is to deliver exceptional customer experiences by fostering strong relationships with our suppliers, customers, and internal teams.Key Responsibilities:The successful candidate will be responsible for providing reliable...