Food Service Delivery Manager

2 days ago

Kottayam, Kerala, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

As a Relationship Development Professional, your primary goal will be to lead and oversee a frontline team responsible for food service delivery. You must coordinate various tasks related to food production planning, engineering, and front-of-house services.

You will exercise general responsibilities to facilitate the efficient organization of client contracts, aligning with contractual terms and conditions. Focus on enhancing the overall customer experience through effective management and service delivery.

Key Responsibilities
  • Promote a positive work culture and ensure punctual delivery of high-quality service.
  • Prioritize client retention and exhibit a passionate commitment to delivering quality service.
  • Collaborate effectively within a team and demonstrate initiative when working independently.
  • Possess excellent communication skills to engage with a diverse range of people.
  • Adhere to legislation and follow all rules and regulations outlined in client handbooks.
  • Manage vendor rotations and plan operations for assigned clients.

Requirements:

  • Demonstrated experience in the food industry with a solid understanding of operations and customer service.
  • Proactive and self-motivated with a strong work ethic and integrity.
  • Resilient under pressure capable of meeting deadlines and handling challenges effectively.
  • Adaptable and team-oriented willing to take on diverse responsibilities.
  • Exceptional communication skills written and verbal.
  • Strong interpersonal abilities fostering collaboration and teamwork.
  • Expertise in food service technology and people management.
  • Results-driven with a sense of accountability focused on achieving business goals.
  • Proven leadership experience successfully managing teams in dynamic environments.
  • Knowledge of HSEQ standards with a Basic Food Hygiene certification.
  • Financial acumen and proficiency in relevant applications.
  • Agile and adaptable thriving in fast-paced work environments.
About Our Approach

We focus on turning ordinary corporate cafeterias into places of pure delight. We capture hearts by providing exceptional experiences and building meaningful relationships with our clients.

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