Camascope - Client Onboarding & Training Experience Specialist

6 days ago

Vadodara, Gujarat, India Nexthire Full time

About Nexthire


Nexthire is a fast-growing technology company focused on empowering the care and medication sector with innovative solutions.


Our ecosystem connects pharmacies, care homes, and doctors to improve the lives of many.


We are a team of talented, caring, and ambitious individuals who are committed to making a difference in care.



Job Description


We are seeking a highly skilled Client Onboarding & Training Specialist to join our team.


As a Client Onboarding & Training Specialist, your primary responsibility will be to ensure a smooth and effective onboarding experience for our new and existing clients.



Key Responsibilities



  • Implement and manage our remote training programs to ensure customers have a seamless and positive experience with our products and services.
  • Collaborate with various teams to understand customer needs, deliver effective training sessions, and continuously improve the onboarding process.
  • Develop a thorough understanding of our products and training programs, and our client base.
  • Work closely with the Training team to ensure seamless operations and processes.
  • Manage multiple customer training and onboarding projects simultaneously.
  • Design and implement Training assessments for clients to complete, analyse the results, and share the feedback to the Training team.
  • Interpret client feedback and implement improvements to training programs.
  • Collaborate with internal stakeholders to customise any training content based on the clients' needs and requirements.
  • Provide guidance and technical support to clients as they integrate with our products and training sessions.
  • Maintain accurate records of training activities, attendance, and assessment results.
  • Generate reports on training effectiveness, participant performance, and other relevant metrics.
  • Address any training or assessment related queries and concerns from clients.
  • Contribute to the formulation of best practices for remote training and e-learning.
  • Own and manage the client onboarding procedures and tasks on Microsoft Planner and ensure timely completion and follow-ups where necessary.
  • Ensure that training programs align with company policies, industry regulations, and operational standards.


Requirements



  • A Bachelor's degree in a related field.
  • Excellent verbal and written English communication skills.
  • Demonstrable training or teaching experience, preferably in virtual training.
  • An in-depth understanding of operations processes, workflows, and best practices.
  • The ability to design or develop training materials and content.
  • Strong interpersonal skills and the ability to collaborate with cross-functional teams.
  • Good presentation and organisational skills.
  • A meticulous approach to delivery and a keen eye for detail.
  • A customer-centric approach and good problem-solving skills.
  • A proactive and analytical mindset with the ability to interpret data to drive decision-making.
  • Familiarity with using Microsoft applications and relevant tools.

  • Client Onboarding and Training Specialist

    1 week ago

    Vadodara, Gujarat, India Nexthire Full time

    About the RoleWe are seeking a skilled Client Onboarding and Training Specialist to join our team at Nexthire. As a key member of our team, you will be responsible for ensuring a smooth and effective onboarding experience for our new and existing clients.Main ResponsibilitiesImplement and manage remote training programs to ensure customers have a seamless...

  • Client Onboarding and Training Specialist

    3 weeks ago

    Vadodara, Gujarat, India Nexthire Full time

    About NexthireNexthire is a fast-growing technology company that empowers the care and medication sector with innovative solutions. Our team is dedicated to making a meaningful impact in healthcare, and we're looking for a talented Client Onboarding and Training Specialist to join us.Job DescriptionWe're seeking a skilled professional to ensure a seamless...

  • Client Onboarding and Training Specialist

    2 weeks ago

    Vadodara, Gujarat, India Nexthire Full time

    About NexthireWe are a fast-growing technology company empowering the care and medication sector with innovative solutions. Our team is dedicated to making a difference in care, and we're looking for a skilled professional to join us.Job DescriptionWe are seeking a highly motivated Client Onboarding and Training Specialist to ensure a seamless and effective...

  • Client Onboarding and Training Specialist

    3 weeks ago

    Vadodara, Gujarat, India Nexthire Full time

    About NexthireNexthire is a fast-growing technology company empowering the care and medication sector with innovative solutions.We are a team of talented, caring, and ambitious individuals committed to making a difference in care.Our ecosystem connects pharmacies, care homes, and doctors to improve the lives of many.Job DescriptionWe are seeking a skilled...

  • Client Onboarding Specialist

    4 weeks ago

    Vadodara, Gujarat, India Nexthire Full time

    About NexthireNexthire is a fast-growing technology company empowering the care and medication sector with innovative solutions. Our team is dedicated to making a difference in care, and we're committed to building the highest-quality solutions.Job DescriptionWe're seeking a skilled Client Onboarding Specialist to ensure a seamless and effective onboarding...

  • Client Training Specialist

    3 weeks ago

    Vadodara, Gujarat, India Anonymous Full time

    About UsWe are a fast-growing technology company dedicated to empowering the care and medication sector with innovative solutions. Our team of talented, caring, and ambitious individuals is committed to making a meaningful impact in healthcare.Our ecosystem connects pharmacies, care homes, and doctors to improve the lives of many. With a growing team and...

  • Client Training Specialist

    1 week ago

    Vadodara, Gujarat, India Anonymous Full time

    About UsAt Anonymous, we're a fast-growing technology company dedicated to empowering the care and medication sector with innovative solutions. Our team is comprised of passionate, caring, and ambitious individuals committed to making a positive impact in healthcare. We're driven by a shared vision to improve the lives of many through technology.What We...

  • Client Training Specialist

    4 weeks ago

    Vadodara, Gujarat, India Anonymous Full time

    About UsWe are a dynamic technology company dedicated to revolutionizing the care and medication sector with innovative solutions. Our team of passionate and ambitious individuals is committed to making a meaningful impact in healthcare. Our ecosystem connects pharmacies, care homes, and doctors to improve the lives of many.As a fast-growing company, we are...

  • Onboarding Specialist

    2 weeks ago

    Vadodara, Gujarat, India Vtech Solution Full time

    Onboarding Specialist Job DescriptionVtech Solution is seeking a highly skilled Onboarding Specialist to facilitate the onboarding process for our clients and candidates. The successful candidate will have a proven track record of experience in US Staffing as an Onboarding Manager.Key Responsibilities:IT and HC Profiles: The ideal candidate will have...

  • Onboarding Specialist

    2 weeks ago

    Vadodara, Gujarat, India Vtech Solution Full time

    Vtech Solution is seeking an experienced Onboarding Specialist to join our team. As an Onboarding Specialist, you will be responsible for managing the onboarding process for IT candidates.Key Responsibilities:Manage the onboarding process for IT candidates, ensuring timely and accurate completion of all onboarding tasks.Work closely with vendors, clients,...

  • Onboarding Process Specialist

    6 days ago

    Vadodara, Gujarat, India Vtech Solution Full time

    Onboarding Expert Wanted at Vtech SolutionAs an experienced Onboarding Manager, you will play a key role in ensuring a seamless onboarding experience for our candidates. Your expertise in US Staffing will be invaluable in this position.We seek a proficient Staffing Onboarding Manager to handle IT and HC profiles, with a strong focus on IT.Your role will...

  • Executive Training and Delivery Specialist

    1 week ago

    Vadodara, Gujarat, India Cognixia Full time

    About CognixiaCognixia is a leading digital talent transformation company dedicated to delivering exceptional trainings and certifications in digital technologies. Our mission is to empower individuals and organizations to thrive in the digital age. With a strong focus on interactive, customized training courses, we have served over 150,000 professionals...

  • Training Development Specialist

    6 days ago

    Vadodara, Gujarat, India Etech Full time

    About the RoleEtech is seeking a highly skilled Training Development Specialist to spearhead our corporate training initiatives. As a key member of our team, you will be responsible for designing, developing, and delivering comprehensive training programs that cater to the needs of our sales teams.Key Responsibilities:Design and implement customized training...

  • Software Support Specialist

    6 days ago

    Vadodara, Gujarat, India STERSOFT SOLUTIONS PRIVATE LIMITED Full time

    Job Description:SterSoft Solutions Pvt. Ltd is a dynamic software development company that requires a skilled software support specialist to join our team. As a software support specialist, you will be responsible for providing prompt and effective support to our customers via phone, email, and chat.Key Responsibilities:Provide technical support to customers...

  • Technical Implementation Specialist

    6 days ago

    Vadodara, Gujarat, India Wiser Solutions Full time

    About the RoleWe are seeking a skilled Technical Implementation Specialist to join our online price intelligence operations team. In this role, you will be responsible for onboarding new and supporting existing eCommerce clients. This includes developing creative solutions to complex problems, learning new skills, and utilizing Python to identify efficient...

  • Client Liaison Specialist

    3 weeks ago

    Vadodara, Gujarat, India Prinkit Full time

    Key ResponsibilitiesWe are seeking a highly skilled and organized Client Liaison Specialist to join our team at Prinkit. The ideal candidate will be responsible for operating as the primary point of contact for assigned customers, ensuring seamless internal team coordination, and developing strategic ideas for project implementation.Key Skills:Strong...

  • Executive - Training & Delivery Specialist

    4 weeks ago

    Vadodara, Gujarat, India Cognixia Full time

    About CognixiaCognixia is a leading digital talent transformation company dedicated to delivering exceptional training and certifications in digital technologies. With a strong presence in the industry, we provide interactive and customized training courses to individuals and organizations worldwide.Job OverviewWe are seeking an experienced Training &...

  • Customer Experience Specialist

    1 week ago

    Vadodara, Gujarat, India Civica Full time

    Customer FocusAt Civica, we strive to deliver an exceptional customer experience in every interaction. As a key member of our Second line and Specialist teams, you will play a vital role in ensuring that our customers receive the highest level of support and service.Key ResponsibilitiesTo assist customers in resolving technical issues in a timely and...

  • Customer Experience Specialist

    6 days ago

    Vadodara, Gujarat, India allin1jobs Full time

    Job Description: We are seeking a highly skilled Customer Experience Specialist - Chat Support to join our team. As a Chat Support Specialist, you will be responsible for providing excellent customer service to our clients through chat support.Responsibilities: • Provide timely and effective responses to customer inquiries via chat.• Resolve customer...

  • Customer Experience Specialist

    2 weeks ago

    Vadodara, Gujarat, India Civica Full time

    Key ResponsibilitiesTo deliver an exceptional customer experience, First Line Support Analysts at Civica interact with customers to resolve their technical issues. This role is critical to the success of the Second Line and Specialist teams.Key SkillsExcellent communication and interpersonal skillsAbility to work in a fast-paced environmentStrong...