Customer Experience Specialist

1 week ago


Vadodara, Gujarat, India Civica Full time

Customer Focus

At Civica, we strive to deliver an exceptional customer experience in every interaction. As a key member of our Second line and Specialist teams, you will play a vital role in ensuring that our customers receive the highest level of support and service.

Key Responsibilities

  • To assist customers in resolving technical issues in a timely and efficient manner.
  • To provide clear and concise communication to customers, ensuring that their needs are understood and addressed.
  • To work collaboratively with the Second line and Specialist teams to resolve complex technical issues.


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