Salon Operations Director
2 weeks ago
Salon Manager Job Description
We are seeking a highly skilled and experienced Salon Manager to join our team at Breezy Talent. As a Salon Manager, you will be responsible for overseeing the daily operations of the salon, ensuring exceptional customer service, and driving business growth.
Key Responsibilities:
- Lead and motivate salon staff to deliver outstanding customer service
- Develop and execute strategies to meet sales targets and maximize profitability
- Oversee inventory management and ensure adequate stock levels
- Maintain a clean, organized, and inviting salon environment
- Handle customer inquiries, complaints, and feedback in a professional manner
- Recruit, train, and schedule salon personnel
- Monitor and analyze financial performance, prepare budgets, and implement cost-control measures
- Stay updated on industry trends and recommend product or service enhancements
- Ensure compliance with health and safety regulations
- Collaborate with vendors and suppliers to source quality products
- Conduct performance evaluations and provide ongoing coaching and support to staff
- Coordinate promotional activities and marketing efforts
- Manage social media and online presence
- Handle administrative tasks such as payroll, reporting, and recordkeeping
- Resolve operational issues and implement process improvements
Required Qualifications:
- Proven experience in salon management or a similar role
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Proficiency in inventory control and budget management
- Knowledge of cosmetology services and products
- Ability to multitask and prioritize in a fast-paced environment
- Sales and marketing experience
- Problem-solving and decision-making capabilities
- Familiarity with industry regulations and safety standards
- Certification in cosmetology or a related field is a plus
- Proficient in MS Office and salon management software
- Customer-centric mindset with a passion for the beauty industry
- Organizational and time management skills
- High school diploma or equivalent; Bachelor's degree is a plus
- Ability to work flexible hours, including weekends and evenings
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