Director of Salon Operations

2 weeks ago

Hyderabad, Telangana, India FASHION TV Full time
Salon Manager Job Description

Fashion TV is seeking a highly skilled and experienced Salon Manager to oversee the daily operations of our salon. The successful candidate will be responsible for leading a team of professionals, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Team Leadership: Lead and motivate salon staff to deliver outstanding customer service.
  • Sales and Marketing: Develop and execute strategies to meet sales targets and maximize profitability.
  • Inventory Management: Oversee inventory management and ensure adequate stock levels.
  • Customer Service: Handle customer inquiries, complaints, and feedback in a professional manner.
  • Staff Management: Recruit, train, and schedule salon personnel.
  • Financial Management: Monitor and analyze financial performance, prepare budgets, and implement cost control measures.
  • Industry Knowledge: Stay updated on industry trends and recommend product or service enhancements.
  • Compliance: Ensure compliance with health and safety regulations.
  • Vendor Management: Collaborate with vendors and suppliers to source quality products.
  • Performance Evaluation: Conduct performance evaluations and provide ongoing coaching and support to staff.
  • Marketing and Promotion: Coordinate promotional activities and marketing efforts.
  • Online Presence: Manage social media and online presence.
  • Administrative Tasks: Handle administrative tasks such as payroll reporting and recordkeeping.
  • Operational Issues: Resolve operational issues and implement process improvements.
Required Qualifications:
  • Experience: Proven experience in salon management or a similar role.
  • Leadership Skills: Strong leadership and team building skills.
  • Communication Skills: Excellent communication and interpersonal abilities.
  • Inventory Control: Proficiency in inventory control and budget management.
  • Cosmetology Knowledge: Knowledge of cosmetology services and products.
  • Multitasking: Ability to multitask and prioritize in a fast-paced environment.
  • Sales and Marketing: Sales and marketing experience.
  • Problem Solving: Problemsolving and decision making capabilities.
  • Industry Regulations: Familiarity with industry regulations and safety standards.
  • Certification: Certification in cosmetology or related field is a plus.
  • MS Office and Salon Management Software: Proficient in MS Office and salon management software.
  • Customer-Centric Mindset: Customer-centric mindset with a passion for the beauty industry.
  • Organizational and Time Management Skills: Organizational and time management skills.
  • Education: High school diploma or equivalent; Bachelors degree is a plus.
  • Flexibility: Ability to work flexible hours including weekends and evenings.

Leadership, communication, customer service, inventory management, sales, budgeting, team management, cosmetology, management, customer, regulations, administrative, beauty industry, skills

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