Salon Director
2 weeks ago
Fashion TV is seeking a highly skilled Salon Manager to lead our team of professionals in delivering exceptional customer service and driving business growth. As a key member of our management team, you will be responsible for overseeing the daily operations of the salon, managing staff, maintaining inventory, and creating a welcoming environment for clients.
Key Responsibilities:- Leadership: Lead and motivate salon staff to deliver outstanding customer service and drive sales growth.
- Inventory Management: Oversee inventory management and ensure adequate stock levels to meet customer demand.
- Customer Service: Handle customer inquiries, complaints, and feedback in a professional manner.
- Staff Management: Recruit, train, and schedule salon personnel to ensure seamless operations.
- Financial Management: Monitor and analyze financial performance, prepare budgets, and implement cost control measures.
- Industry Knowledge: Stay updated on industry trends and recommend product or service enhancements.
- Compliance: Ensure compliance with health and safety regulations and industry standards.
- Marketing: Collaborate with vendors and suppliers to source quality products and coordinate promotional activities.
- Administrative Tasks: Handle administrative tasks such as payroll reporting and recordkeeping.
- Experience: Proven experience in salon management or a similar role.
- Leadership Skills: Strong leadership and teambuilding skills.
- Communication Skills: Excellent communication and interpersonal abilities.
- Inventory Control: Proficiency in inventory control and budget management.
- Cosmetology Knowledge: Knowledge of cosmetology services and products.
- Problem-Solving: Ability to multitask and prioritize in a fast-paced environment.
- Sales and Marketing: Sales and marketing experience.
- Decision-Making: Problemsolving and decision-making capabilities.
- Industry Regulations: Familiarity with industry regulations and safety standards.
- Certification: Certification in cosmetology or a related field is a plus.
- Technical Skills: Proficient in MS Office and salon management software.
- Customer-Centric Mindset: Customer-centric mindset with a passion for the beauty industry.
- Organizational Skills: Organizational and time management skills.
- Education: High school diploma or equivalent; Bachelors degree is a plus.
- Availability: Ability to work flexible hours including weekends and evenings.
Leadership, communication, customer service, inventory management, sales, budgeting, team management, cosmetology, management, customer, regulations, administrative, beauty industry, skills
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