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Customer Service Coordinator

1 month ago

Bengaluru, Karnataka, India Strategi Automation Solutions Pvt. Ltd. Full time

Key Responsibilities:

  • Manage customer inquiries and complaints, ensuring timely responses and resolution.
  • Coordinate logistics for import and local purchases, guaranteeing seamless delivery.
  • Lead assignment and follow-up to optimize sales performance.
  • Monitor and control material issuance for customer trials, ensuring timely follow-up actions.
  • Provide timely responses to OA, PI, SO, Quotation, and Customer Complaints received over phone, email, fax, etc.
  • Assist in inspection of materials prior to dispatch and data management of backups in shared folders.

Strategi Automation Solutions Pvt. Ltd. is seeking a highly skilled and detail-oriented individual to fill the position of Customer Support Engineer. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a team environment. If you are a motivated and results-driven professional looking to make a meaningful contribution to our organization, please consider applying for this exciting opportunity.