Customer Service Coordinator

2 days ago


Bengaluru, Karnataka, India Mouser Electronics Full time

Mouser Electronics is seeking a highly skilled Customer Service Coordinator to join our team. This role involves providing exceptional customer service and support to our valued clients.

The estimated salary for this position is $45,000 per year.

About the Role:

  • We are looking for a professional with excellent communication skills to provide timely and accurate responses to customer inquiries via phone, email, or chat.
  • You will be responsible for resolving customer complaints in a fair and efficient manner, while maintaining a positive attitude and tone.
  • This role requires strong analytical skills to troubleshoot issues and provide solutions to customers.
  • You will also be responsible for maintaining accurate records of customer interactions and transactions.
  • Occasional travel may be required to attend training sessions or meetings.

Key Requirements:

  • Bachelor's degree in Business Administration, Communications, or a related field.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
  • Strong problem-solving skills and ability to think critically.
  • Proficient in Microsoft Office Suite and other software applications.

Benefits:

  • A competitive salary of $45,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • A generous paid time off policy.

About Mouser Electronics:

Mouser Electronics is a leading global distributor of electronic components. We offer a wide range of products from top manufacturers and a user-friendly online platform for easy ordering and product research.



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