Customer Service Coordinator
2 weeks ago
We are seeking an enthusiastic and experienced Service Coordinator to join our dynamic team at O'Brien Energy. As a key member of our service management team, you will play a vital role in ensuring the efficient allocation of technicians, effective customer support, and safe practices across various projects.
The ideal candidate will have a strong background in mechanical engineering, excellent communication skills, and the ability to work effectively in fast-paced environments. You will be responsible for interacting with customers, allocating resources, ensuring safety compliance, providing effective support, and managing materials to minimize costs and delays.
In this role, you will contribute to continuous improvement initiatives and rapid response capability, while also participating in the development of valuable skills in customer service and operations. If you are passionate about delivering exceptional service and making a real impact, we encourage you to apply.
Key Responsibilities:
- Customer Interaction: Understand customer needs and provide tailored solutions.
- Service Coordination: Allocate the right technicians for each job, ensuring efficiency.
- Safety Compliance: Ensure all safety documentation is in place and safe practices are followed.
- Effective Support: Communicate clearly with customers, keeping them informed at every step.
- Material Management: Plan and requisition materials ahead of time to minimize costs and delays.
Requirements:
To be successful in this role, you must hold a degree in Mechanical Engineering and possess excellent communication and problem-solving skills. You should be able to work effectively in a dynamic environment, prioritize tasks, and maintain accurate records.
Benefits:
- Collaborative Team: Be part of a supportive and positive work environment.
- Growth Opportunities: Develop valuable skills in customer service and operations.
- Customer Satisfaction: Play a key role in ensuring customer satisfaction through effective service delivery.
Salary: The estimated salary range for this position is $60,000 - $80,000 per annum, depending on experience.
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