Customer Service Coordinator

2 weeks ago


Bengaluru, Karnataka, India O'Brien Energy Full time
Service Management Role at O'Brien Energy

We are seeking an enthusiastic and experienced Service Coordinator to join our dynamic team at O'Brien Energy. As a key member of our service management team, you will play a vital role in ensuring the efficient allocation of technicians, effective customer support, and safe practices across various projects.

The ideal candidate will have a strong background in mechanical engineering, excellent communication skills, and the ability to work effectively in fast-paced environments. You will be responsible for interacting with customers, allocating resources, ensuring safety compliance, providing effective support, and managing materials to minimize costs and delays.

In this role, you will contribute to continuous improvement initiatives and rapid response capability, while also participating in the development of valuable skills in customer service and operations. If you are passionate about delivering exceptional service and making a real impact, we encourage you to apply.

Key Responsibilities:

  • Customer Interaction: Understand customer needs and provide tailored solutions.
  • Service Coordination: Allocate the right technicians for each job, ensuring efficiency.
  • Safety Compliance: Ensure all safety documentation is in place and safe practices are followed.
  • Effective Support: Communicate clearly with customers, keeping them informed at every step.
  • Material Management: Plan and requisition materials ahead of time to minimize costs and delays.

Requirements:

To be successful in this role, you must hold a degree in Mechanical Engineering and possess excellent communication and problem-solving skills. You should be able to work effectively in a dynamic environment, prioritize tasks, and maintain accurate records.

Benefits:

  • Collaborative Team: Be part of a supportive and positive work environment.
  • Growth Opportunities: Develop valuable skills in customer service and operations.
  • Customer Satisfaction: Play a key role in ensuring customer satisfaction through effective service delivery.

Salary: The estimated salary range for this position is $60,000 - $80,000 per annum, depending on experience.



  • Bengaluru, Karnataka, India Service Full time

    About UsWe are a customer-centric organization dedicated to delivering exceptional service standards.Job DescriptionAs a Customer Service Representative, you will be the face of our company, interacting with customers through phone calls and providing timely resolutions to their inquiries. You will also be responsible for generating sales leads, identifying...


  • Bengaluru, Karnataka, India Fidelituscorp Full time

    At Fidelituscorp, we are seeking a highly organized and skilled Reception and Administration Assistant to join our team. The ideal candidate will possess excellent communication and interpersonal skills, and will be responsible for handling front office reception and administration duties, including greeting guests, answering phones, and coordinating office...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full time

    A key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...


  • Bengaluru, Karnataka, India Applicantz Full time

    Are you looking for a challenging opportunity to support a large technology leader? We have an exciting role for a Customer Service Representative at Applicantz!We are ranked as one of the best companies to work with, fostering a progressive culture and creativity. Our flexible work environment allows you to thrive in a cutting-edge tech industry.This is a...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full time

    Job Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...


  • Bengaluru, Karnataka, India Mouser Electronics Full time

    Mouser Electronics is seeking a highly skilled Customer Service Coordinator to join our team. This role involves providing exceptional customer service and support to our valued clients.The estimated salary for this position is $45,000 per year.About the Role:We are looking for a professional with excellent communication skills to provide timely and accurate...


  • Bengaluru, Karnataka, India Willow Interiors Full time

    Company OverviewWillow Interiors is a leading provider of premium luxury interiors, serving retail, residential, and commercial spaces. Our state-of-the-art manufacturing facility in Bangalore, Karnataka, enables us to deliver high-quality products at competitive prices.Job OverviewWe are seeking a skilled Receptionist to provide exceptional customer service...


  • Bengaluru, Karnataka, India Hub Work Full time

    About Us">At Hub Work, we are committed to delivering exceptional service to our clients and stakeholders. Our team is dedicated to providing a positive experience for everyone we interact with.">Job Summary">We are seeking a highly organized and detail-oriented Customer Service Representative Coordinator to join our team. The successful candidate will be...


  • Bengaluru, Karnataka, India Zimson Watches Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Customer Service Coordinator to join our team at Zimson Watches. This role is responsible for providing exceptional customer service, ensuring customers receive the best care possible.Key Responsibilities:Assess customer needs and provide recommendations to address issues.Create and...

  • Service Coordinator

    1 month ago


    Bengaluru, Karnataka, India ALMOE Digital Solutions Pvt Ltd Full time

    **Job Title:** Service CoordinatorAt ALMOE Digital Solutions Pvt Ltd, we are seeking a highly skilled Service Coordinator to join our team. The successful candidate will be responsible for:Providing exceptional customer service and support via our service desk.Coordinating with technicians to schedule and manage jobs efficiently.Communicating with customers...


  • Bengaluru, Karnataka, India Strategi Automation Solutions Pvt. Ltd. Full time

    Key Responsibilities:Manage customer inquiries and complaints, ensuring timely responses and resolution.Coordinate logistics for import and local purchases, guaranteeing seamless delivery.Lead assignment and follow-up to optimize sales performance.Monitor and control material issuance for customer trials, ensuring timely follow-up actions.Provide timely...


  • Bengaluru, Karnataka, India Zimson Watches Full time

    About Zimson WatchesWith over 75 years of excellence in watch retailing, Zimson boasts a diverse portfolio of top international and national watch brands. Our presence in 97 stores across South India is a testament to our commitment to providing an unparalleled shopping experience.We are seeking a dynamic professional to join our esteemed team as a Service...


  • Bengaluru, Karnataka, India GlYMPSE HUMAN CAPITAL SERVICE Full time

    Job Description for Customer Service RepresentativeAt GlYMPSE HUMAN CAPITAL SERVICE, we are seeking a Customer Service Representative to join our team.Key Responsibilities:Location: BengaluruSalary: ₹18-35,000 per monthShifts: Rotational shiftsRequired Candidate Profile:Communication Skills: Excellent communication and interpersonal skillsService Skills:...

  • Service Coordinator

    4 weeks ago


    Bengaluru, Karnataka, India Zimson Watches Full time

    We are seeking a skilled Service Coordinator to join our team at Zimson Watches.As a Service Coordinator, you will be responsible for providing quality service to our customers and ensuring they receive the best care possible. This includes assessing customer needs, creating and maintaining a directory of service providers and resources, and building strong...

  • Service Coordinator

    3 weeks ago


    Bengaluru, Karnataka, India Zimson Watches Full time

    Service Coordinator Job Description at Zimson WatchesZimson Watches, a renowned name in watch retailing since 1948, boasts top international and national watch brands. With 97 stores across South India, we strive for excellence and maintain the highest standard of service, offering an unparalleled shopping experience.As a Service Coordinator, you will be...


  • Bengaluru, Karnataka, India GlYMPSE HUMAN CAPITAL SERVICE Full time

    Job RequirementsQualification: Bachelor's Degree or equivalent (Freshers/Experienced)Location: BangaloreSalary: ₹18-35,000 per monthShifts: RotationalRequired Candidate ProfileExcellent communication skills, with a pleasant and empathetic tone when interacting with customers.Strong technical knowledge and ability to multitask.Key Responsibilities:Provide...


  • Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full time

    Key Responsibilities:• Provide exceptional customer service through PSF calls, customer follow-ups, and cold calling.• Maintain accurate and up-to-date reports on customer feedback and service performance.Requirements:• 2 years of experience in customer-facing roles.• Strong computer skills and highly responsive behavior.• Polite and pleasant...


  • Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full time

    Key Responsibilities:1. Handle PSF calls (Post Service Feedback) to ensure customer satisfaction.2. Conduct regular service follow-ups to maintain a high level of customer service.3. Engage in cold calling and campaign calls to promote our services.4. Maintain accurate and up-to-date instant feedback reports.5. Prepare daily and monthly revenue and...


  • Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full time

    Key Responsibilities:Handle Post Service Feedback calls (PSF) and respond to customer inquiries.Follow up on periodic service appointments and maintain instant feedback reports.Engage in cold calling and campaign calls to promote services.Prepare daily and monthly performance reports on revenue and technicians.Provide timely and responsive support to...


  • Bengaluru, Karnataka, India Portend Solutions Full time

    Customer Support Role OverviewAt Portend Solutions, we are seeking a skilled Customer Support Executive to join our team. The ideal candidate will have a strong background in customer service and be able to provide exceptional support to our clients.Key Responsibilities:Provide timely and effective support to customers via various channels, including phone,...