International Customer Service Representative

3 days ago


Coimbatore, Tamil Nadu, India Bull Machines Pvt Ltd Full time
About Bull Machines Pvt Ltd

Bull Machines Pvt Ltd is a leading manufacturer of construction equipment, committed to delivering top-notch products and services to its customers.

Job Title: International Customer Service RepresentativeSalary:

$80,000 - $100,000 per year (depending on experience)

Job DescriptionKey Responsibilities:
  • To attend to customer complaints and provide timely solutions
  • Interact with dealers to gather feedback and offer technical support related to machines and spares
  • Conduct training sessions for dealer technicians on machine operations
  • Maintain warranty processes, including CAPA claims and spares recommendations
  • Audit dealer stock levels and maintain accurate records
  • Coordinate with dealers for machine decontainerization and perform Pre-Delivery Inspections
Required Skills and Qualifications:
  • Technical knowledge of construction machinery/equipment
  • Excellent communication and interpersonal skills
  • Ability to travel frequently for business purposes
Benefits:

As an International Customer Service Representative at Bull Machines Pvt Ltd, you will enjoy a competitive salary package, opportunities for career growth, and the chance to work with a dynamic team in the construction industry.



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