Customer Service Representative
2 days ago
Are you a professional seeking a challenging role in customer service?
KARSENZ TOTAL CAR CARE PVT LTD is currently looking for an experienced Service Advisor to join our team in Coimbatore, Tamil Nadu.
About the Role:
- We are seeking a skilled individual with prior experience as a Service Advisor in a multi-brand setup.
- The ideal candidate will have strong communication and coordination skills, as well as a passion for delivering exceptional customer experiences.
- This dynamic role requires the ability to handle end-to-end customer interactions with professionalism, coordinate with the floor manager to ensure smooth workflow, and apply technical knowledge to perform basic scanning and identify vehicle issues effectively.
- The successful candidate will also work with multi-brand vehicles, including PDI (Pre-Delivery Inspection), and manage and optimize CRM systems for seamless service delivery.
Key Responsibilities:
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