Customer Service Coordinator

3 weeks ago


Gwalior, Madhya Pradesh, India Precisedtalent Full time

Welcome to Precisedtalent, a talent agency connecting top hospitality industry professionals with exciting job opportunities

We are currently looking for a skilled Customer Service Coordinator to join our team in Gwalior. As a key member of our front office team, you will be responsible for delivering exceptional customer experiences and ensuring seamless day-to-day operations.

Key Responsibilities:

  • Assist in managing the front desk, handling guest inquiries, and resolving any issues promptly.
  • Provide excellent customer service, responding to guest requests and needs in a timely manner.
  • Work closely with other departments to ensure efficient communication and collaboration.
  • Maintain accurate records and reports, ensuring data integrity and compliance with company policies.

Requirements:

  • Minimum 2-4 years of experience in a customer-facing role within the hospitality industry.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Familiarity with IDS Software is a must.
  • Availability for various shifts, including mornings, days, and nights.
  • Cash handling and calculation skills are essential.

What We Offer:

  • A competitive salary range of ₹18,000 - ₹22,000 per month, depending on experience.
  • A dynamic and supportive work environment that encourages growth and development.
  • The opportunity to work with a reputable talent agency, making a real impact in the hospitality industry.

We look forward to hearing from experienced Customer Service Coordinators who share our passion for delivering exceptional guest experiences. Apply now to take your career to the next level



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