Store Operations Manager

4 weeks ago


Gwalior, Madhya Pradesh, India Vodafone Idea Limited Full time
About Us

Vodafone Idea Limited is a leading telecom service provider in India, partnering with the Aditya Birla Group and Vodafone Group. We strive to deliver exceptional customer experiences while contributing to the country's digital growth.

Job Overview

We are seeking an experienced Store Operations Manager to lead our Postpaid store team in Gwalior. This role involves managing store operations, ensuring 100% Business KPI achievement, and fostering a positive customer experience.

Key Responsibilities
  • Manage store operations, including sales, customer service, and inventory management.
  • Achieve 100% Business KPIs and Service KPIs.
  • Lead and develop a high-performing team, promoting a culture of excellence and teamwork.
  • Ensure seamless customer experiences through proactive problem-solving and timely resolution.
Requirements
  • Bachelor's degree in any field.
  • Minimum 2-5 years of experience in retail or customer-facing roles.
  • Excellent communication and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

At Vodafone Idea Limited, we provide a competitive salary package, including:

  • Estimated annual salary: ₹600,000 - ₹900,000 based on qualifications and experience.
  • Ongoing training and development opportunities.
  • A dynamic and inclusive work environment.

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