Customer Care Executive
3 months ago
*Job Overview*
*Duties*
- Assist customers with product information, orders, and issue resolution
- Process orders accurately and efficiently
- Upsell products and services to customers where appropriate
- Conduct data entry tasks to update customer records
- Communicate effectively with customers in English and Spanish
- Analyse customer needs to provide tailored solutions
*Qualifications*
- Proficient in English and Spanish (Bilingual)
- Excellent phone etiquette and communication skills
- Ability to multitask and work in a fast-paced environment
- Strong analytical skills to understand customer requirements
- Previous experience in customer service is desirable
Schedule:
- Monday to Friday
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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