Customer Care Executive

3 months ago


Gwalior Madhya Pradesh, India Royal TVS Full time

*Job Overview*

*Duties*
- Assist customers with product information, orders, and issue resolution
- Process orders accurately and efficiently
- Upsell products and services to customers where appropriate
- Conduct data entry tasks to update customer records
- Communicate effectively with customers in English and Spanish
- Analyse customer needs to provide tailored solutions

*Qualifications*
- Proficient in English and Spanish (Bilingual)
- Excellent phone etiquette and communication skills
- Ability to multitask and work in a fast-paced environment
- Strong analytical skills to understand customer requirements
- Previous experience in customer service is desirable

Schedule:

- Monday to Friday

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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